LensCrafters

4.8
1104 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5870 E Broadway Blvd, Tucson, AZ
85711-3918, United States

Hours

Reviews

4.8
1,104 reviews
5 stars
1,044
4 stars
11
3 stars
5
2 stars
3
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ariana, Joanna, and Robert.

Positive Experiences

Overall, customers reported enjoyable experiences during their visits, highlighting the welcoming atmosphere and efficient service.

Product Knowledge

Staff demonstrated strong product knowledge, assisting customers in selecting frames and lenses that suited their needs.

Concerns with Service

Some customers expressed dissatisfaction with specific incidents of poor service, including issues with upselling and rude behavior from certain staff members.
  • KW
    Karen Walker
    5 days ago
    5.0
    I felt that the Doctor was very efficient, and the eye glass technician was helpful and kind. It was a pleasureable Experience.
  • RH
    Rob H
    Jan 3, 2026
    5.0
    Great experience. All the workers are very friendly and explain the details in different options
  • AN
    Alex Navarro
    Dec 28, 2025
    5.0
    Ariana shuffle was so wonderful to work with! Definitely my new spot with her! She made my experience of returning to eyeglass spots in store so much more enjoyable
  • JS
    Juan Souza
    Dec 28, 2025
    5.0
    Arianna aruffle was amazing help she was so welcoming made the whole experience wonderful the reason of why u genuinely enjoyed the experience thank you arianna
  • MS
    Maxine Jordan Sparks
    Dec 27, 2025
    5.0
    Great experience! This is my 2nd time getting my eyes and frames and its always a wonderful experience all the employees are super helpful and friendly. Karen and Joanna make it easy and fun 😁.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.