Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
575 reviews
5 stars
545
4 stars
9
3 stars2
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of employees like Luis, Na-il, and Fran.
Professionalism
Reviews highlighted the professionalism of the staff, noting their ability to provide thorough explanations and personalized assistance during the selection process.
Product Selection
The store was commended for its wide selection of frames and lenses, catering to various styles and budgets.
Overall Experience
Many customers expressed high satisfaction with their overall experience, indicating they would return and recommend the location to others.
- SFSally Fricks4 days ago5.0My experience at the Tucson Mall Lenscrafters was eye opening. I no longer need readers when I'm wearing my contacts. As a person with poor uncorrected vision this is fantastic. I feel "less old".
- JOJuliana OppenheimerJan 2, 20261.0Over the years I have watched both the Tucson Mall and the Oracle Rd. location become more and more unprofessional. Finally it became unimaginably difficult to even obtain a copy of my records so I can go somewhere else.
- DCDavid ChristianJan 2, 20265.0I have to say… The BEST EXPERIENCE EVERY TIME I’M THERE!!! I am a pilot. Christina, the Manager took her time with me and ALL her time after the store was closed to assist me and meet my difficult needs as a pilot and helped me choose the right fit and setting as I am the most difficult to deal with when it comes to my needs for flying. She cut my lenses and made the BEST pair of glasses I’ve EVER had in my almost 40 years of wearing glasses and 28 years as a commercial and Military pilot. I even have passengers complement me on my frames she helped me pick. Let’s Not forget about Luis. He was the first one who answered my call and helped me most of the way in choosing frames and was very careful with what frames I should choose due to my eye prescription. He was ALWAYS there to listen and guide me and even asked Christina to double check what we went over. I will continue to come back to this location because of Christina and Luis because of their care of my vision needs in aviation. I will forward this to the FAA for Christina and Luis. We Pilots need more people who care about our vision and aviation. This location gets 20 STARS as a Pilot and a United States Marine! This is my new home for vision now! Thank you Christina and Luis.
- CCCheryl CapotostoDec 29, 20255.0I knew what frames I was interested in and Na-il was able to assist me with my request. Na-il was friendly, knowledgeable and courteous in filling my prescription and the additional features that I was looking for. He is an asset to the Lenscrafter team.
- SSstephanie stemplewskiDec 27, 20255.0Christina at LensCrafters was absolutely wonderful. She took the time to personally help me adjust both of my glasses and did so with such kindness and care. From the moment we met, she made the experience feel personal and unhurried, making sure everything fit perfectly before I left. It’s rare to meet someone who is both so skilled and genuinely kind Christina truly made my day. Thank you for such great service!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyecare services does LensCrafters Tucson Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters Tucson Mall?
You can find brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters Tucson Mall accept vision insurance, and if so, which plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the operating hours for LensCrafters Tucson Mall?
LensCrafters is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters Tucson Mall?
You can schedule your eye exam online through their reservation link provided on their website.
What payment options are available at LensCrafters Tucson Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, any current prescription eyeglasses, sunglasses, contact lenses, and any questions you might have.
Are there other stores or services near LensCrafters at Tucson Mall?
Yes, nearby are Regis Salon, Champs Sports, Fast-Fix Jewelry and Watch Repairs, Toni & Guy Hair Salon, Larry's Music, and The Container Store, among others.
How can nearby stores like Regis Salon and Champs Sports complement my visit to LensCrafters?
You can combine your eyecare visit with beauty services at Regis Salon or shop for sportswear at Champs Sports nearby, making your trip to Tucson Mall more efficient and enjoyable.
Is LensCrafters Tucson Mall wheelchair accessible?
Yes, the location has a wheelchair accessible entrance to accommodate all customers.