Question 1

Do you offer walk-in exams?

Accepted Answer

Yes we do! Nationwide Vision offers walk-in appointments at select locations. We invite you to visit our offices! If we have any availability, we’d be happy to see you.

Question 2

How Do I Schedule an Appointment at Nationwide Vision?

Accepted Answer

Nationwide Vision makes it easy to schedule an appointment with our online form. You can also call your local office.

Question 3

What is your late policy?

Accepted Answer

If a patient is more than 15 minutes late for their scheduled appointment, they may be asked to reschedule. Generally, we request that all new patients arrive 15 minutes prior to their scheduled appointment, and all returning patients arrive 10 minutes prior. This ensures each patient has enough time to complete paperwork and update insurance or payment information.

Question 4

Can I reschedule my appointment?

Accepted Answer

Absolutely! We understand things come up from time to time. If you know you will be unable to make your scheduled appointment, we ask that you notify us within 24 hours of your appointment time. If a same-day reschedule is required, we will work with you to find the next available appointment to fit your schedule. Please call your Nationwide Vision office to do so.

Question 5

Do you offer same-day eyeglasses?

Accepted Answer

At this time, we do not offer same-day eyeglasses. Nationwide Vision locations use a state-of-the-art optical lab to ensure lenses are crafted specifically to meet your needs. While this produces better quality vision correction solutions, it takes more time. Depending on the strength of your prescription and any selected optical add-ons (anti-glare, transition lenses, etc.), your glasses can take up to 10 business days to craft. It’s more than worth the wait!

Question 6

What is Nationwide Vision’s Eyeglass Frame Return Policy?

Accepted Answer

Nationwide Vision is dedicated to helping you find the right pair of glasses that fits your lifestyle perfectly. Each of our locations has a state-of-the-art optical lab to ensure you always get lenses that best meet your needs. That being said, we know things don’t always work out according to plan. If you aren’t satisfied with your eyeglasses, please come see us again. Our staff is committed to helping you find frames that are a better fit for you.

Question 7

What insurance do you accept?

Accepted Answer

In general, most Nationwide Vision offices accept United Healthcare, Blue Cross Blue Shield, VSP and Eyemed. Visit our insurance page for more information https://www.nationwidevision.com/vision-insurance-plans

Question 8

Can I bring outside prescriptions for glasses and contacts?

Accepted Answer

Absolutely! Our expert opticians can take outside prescriptions and fit you for glasses and contacts.

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