Planet Fitness

4.5
961 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1405 W Southern Ave, Tempe, AZ
85282, United States

Hours

Reviews

4.5
961 reviews
5 stars
713
4 stars
131
3 stars
31
2 stars
17
1 star
69

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness, including the bathrooms and equipment.

Staff

The staff received mixed reviews; while some were described as friendly and helpful, others were noted for being unprofessional or unhelpful.

Equipment Availability

Several reviews mentioned a lack of benches and some equipment being out of order, leading to frustration among members.

Customer Service

Numerous complaints were made about poor customer service, particularly regarding billing issues and difficulty in canceling memberships.

Atmosphere

The gym is generally described as quiet and laid-back, making it a comfortable environment for workouts.
  • DA
    Dawn Adams
    4 days ago
    1.0
    I do medical transportation was in uniform. Kindly asked if I could use the restroom at this location and was told No because I am not a member. Smh. Based on that I would never be a member. I could see if I was homeless but I needed a restroom and just thought maybe in uniform I would be shown a kindness. I was wrong!!!!!
  • SS
    sheba speaks
    Nov 5, 2025
    1.0
    The guy at the front desk I think his name was Chris or Carlos don’t fully remember but he was very rude to me I will not be patronizing this location and am canceling my membership today
  • BS
    Bradford Smith
    Nov 4, 2025
    2.0
    Much of the equipment is worn and you can see cracks in the vinyl. The Smith machines are older, so no timer or counters. The locker was messy. It took four tries before finding a non-filthy. Staff seems more interested in their phones
  • MC
    Melanie Cooper
    Oct 28, 2025
    4.0
    It’s a nice clean gym, and very quiet. Folks here are respectful, put their weights away, and staff is helpful. Unfortunately, there’s a persistent lack of benches, and it seems like more disappear every week! When I started here, there were 6-8 flat and incline benches in front of the mirror. Today, there are 3. There are 6 Smith machines - but half of them are missing their benches now. Where are they going? Who is running off with all the benches? I love this gym, but I’ve had to get an additional EoS membership farther away just to be able to bench press and use free weights requiring seating in front of a mirror. I wish I didn’t, because that place is an animal house.
  • DB
    Dawn Bigelow
    Oct 27, 2025
    3.0
    I like the gym because there's never a lot of people in there. But the two girls in the morning act like they have something better to do with their time. And constantly on their phones. They act like we're an inconvenience. The is a really nice guy that works there. I'll found out his name

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness Tempe (West), AZ?

Planet Fitness Tempe (West) is open 24 hours from Monday to Thursday, until 10:00 PM on Friday, and from 5:00 AM to 9:00 PM on weekends.

Where is Planet Fitness located in Tempe, AZ?

Planet Fitness Tempe (West) is located at 1405 W Southern Ave, Tempe, AZ 85282, USA.