Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
418 reviews
5 stars
376
4 stars
8
3 stars5
2 stars3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, including Ben, Adrian, and Jasmine, received high praise for their friendly, knowledgeable, and helpful service, making customers feel valued and supported.
Professionalism
Many reviews highlighted the professionalism of the staff, with specific mentions of thorough explanations and attentive care during the eyewear selection process.
Product Selection
Customers appreciated the wide selection of frames and lenses available, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding staff behavior and service quality, indicating inconsistency in customer interactions.
- MVMelissa Virgo3 days ago5.0The eye exam was quick and simple. The assistant manager Adrian was amazing! He was so helpful, understanding, and actively listened to me. Adrian also went out of his way to help me find the perfect pair of glasses that suit my personality. Not only that but he is going to make sure my glasses are ready tomorrow. He has a great personality no wonder why he's the assistant manager! Now he needs promotion to be the actual manager ✌️🩷 Thank you for the wonderful service Adrian 😊
- MVMatthew Vaiza3 days ago5.0Thank you Ben De La Torre and Adrian Oliver your professionalism and attention to detail is unmatched. They fixed a very cherished vintage Cartier frame that I sat on. The whole staff at the shop was very helpful. I ended up getting my eyes checked there and putting lenses into another pair of Cartier and a pair of Cazal frames! Thanks again! Top Notch!
- CRChristian RamiscalDec 30, 20255.0Adrian, the assistant manager, was extremely approachable, professional, and patient throughout my visit. He took the time to answer all of my questions clearly and thoroughly, making sure I understood my options without ever feeling rushed or pressured. His friendly attitude and knowledge made the entire experience smooth and comfortable. It’s clear he genuinely cares about helping customers. Highly recommend working with Adrian if you’re visiting this LensCrafters location.
- CCCrisanaDec 30, 20255.0Ben was extremely helpful and made the process of buying new prescription glasses so easy. I would recommend anyone come to this location and have Ben and the team work with you!
- ESelizabeth sanchezDec 22, 20255.0Ben was fantastic in helping me with my new Metas and lens choices! Dr.Behshad and his staff were also kind,efficient and professional!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Tempe offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands of eyewear are available at LensCrafters?
LensCrafters carries brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
What vision insurance plans does LensCrafters accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters at 5000 S Arizona Mills Cir, Tempe?
LensCrafters is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for your convenience.
How can I schedule an eye exam at LensCrafters Tempe?
You can schedule your eye exam online through LensCrafters' scheduling link specific to the Tempe store: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0415&storeId=10851
What nearby stores can I visit while shopping at LensCrafters in Arizona Mills?
Nearby you can visit Levi's Outlet Store, Vans Outlet, and Carter's for clothing, FYE for music and entertainment, and Sunglass Hut if you're looking for additional eyewear options.
Are there any dining options close to LensCrafters at Arizona Mills?
Yes, nearby dining options include AZ Cafe & Coffee and Green Leaf's & Bananas, where you can enjoy a meal or coffee before or after your visit to LensCrafters.
What are some entertainment stores located near LensCrafters at Arizona Mills?
Entertainment stores close to LensCrafters include FYE for music and DVDs, and Omocha USA which offers gifts and fast food.
Does LensCrafters in Tempe provide services for children's eyewear needs?
Yes, given nearby children's clothing stores like Carter's and Kids Foot Locker, and LensCrafters' comprehensive eye exams, you can get your child's vision checked and find suitable eyewear at this location.