Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
399 reviews
5 stars
357
4 stars
8
3 stars5
2 stars3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional, friendly, and knowledgeable service, particularly highlighting employees like Jasmine, Adrian, and Erron.
Efficiency
Customers appreciated the quick and efficient service during eye exams and glasses selection, often noting minimal wait times and smooth processes.
Product Selection
The store was noted for having a good selection of frames and lenses, although some customers mentioned concerns about pricing.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to staff attitude and service quality, indicating inconsistency in customer interactions.
Repairs and Adjustments
Several customers highlighted the helpfulness of staff in repairing and adjusting glasses, often at no charge, which contributed to their overall satisfaction.
- SSSky Zar (Skarzar)6 days ago5.0Since it's so much closer to me than my actual glasses place, I stop by every time something goes awry, and every time, LensCrafters has had my back. From reattaching a broken glasses arm to shaping a new pair for safer driving (All for free!), the staff are always welcoming, patient, and knowledgeable. Highly recommend this location in particular!
- MJMarcquette JohnsonNov 13, 20251.0Staff was incredibly rude and had no record of the eye exam I called twice in one day to schedule
- JWjamie winslowNov 10, 20255.0Jasmine and Ben were so helpful after I had some troubles with my previous glasses. They went out of their way to make sure I was taken care of.
- AJAntionette JohnsonNov 1, 20255.0Jasmine was a delight to work with. I found her to be very transparent, and knowledgeable about my recent purchase at Lenscrafters. The store was clean, well stocked, and the assistant manager was extremely helpful when I came in before to look at some frames.
- MDMargot D’SouzaNov 1, 20255.0Today was the first time I went to LensCrafters for an exam and then ordering a pair of eye glasses. The exam seemed thorough and efficient. I did not have to wait beforehand and the process did not take very long either. There was great customer service when discussing the details of what I needed and wanted for eye glasses. The cost breakdown was explained along with options. He also offered to adjust my current eye glasses, which I greatly appreciated. I came home and told my husband that it was the best experience I have had after many years of purchasing eye glasses. I will definitely go back again.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Tempe offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands of eyewear are available at LensCrafters?
LensCrafters carries brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
What vision insurance plans does LensCrafters accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters at 5000 S Arizona Mills Cir, Tempe?
LensCrafters is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for your convenience.
How can I schedule an eye exam at LensCrafters Tempe?
You can schedule your eye exam online through LensCrafters' scheduling link specific to the Tempe store: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0415&storeId=10851
What nearby stores can I visit while shopping at LensCrafters in Arizona Mills?
Nearby you can visit Levi's Outlet Store, Vans Outlet, and Carter's for clothing, FYE for music and entertainment, and Sunglass Hut if you're looking for additional eyewear options.
Are there any dining options close to LensCrafters at Arizona Mills?
Yes, nearby dining options include AZ Cafe & Coffee and Green Leaf's & Bananas, where you can enjoy a meal or coffee before or after your visit to LensCrafters.
What are some entertainment stores located near LensCrafters at Arizona Mills?
Entertainment stores close to LensCrafters include FYE for music and DVDs, and Omocha USA which offers gifts and fast food.
Does LensCrafters in Tempe provide services for children's eyewear needs?
Yes, given nearby children's clothing stores like Carter's and Kids Foot Locker, and LensCrafters' comprehensive eye exams, you can get your child's vision checked and find suitable eyewear at this location.