Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
879 reviews
5 stars
850
4 stars8
3 stars2
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting their friendliness, helpfulness, and professionalism.
Expertise
Many reviews noted the staff's knowledge and ability to assist with selecting the right glasses and addressing customer needs effectively.
Timeliness
While most experiences were positive, some customers reported long wait times for appointments, indicating a need for improved scheduling.
Product Selection
The variety and quality of eyewear options available at this location received positive feedback, with many customers appreciating the range of styles.
Repairs and Adjustments
Customers expressed satisfaction with the quick and effective repairs and adjustments made to their glasses, often at no charge.
- DSDrak ShareihNov 12, 20255.0The doctor we saw, Dr Eric Le, was amazing. She really seemed to care and corrected me and my husbands prescription to be more attuned to our needs. My husband has terrible vision and astigmatism and she explained a lot of the science behind it and ensured that anything that coild help
- KDKaren DarnerNov 6, 20255.0We were very pleased with everyone and everything there. The sales representative Sue was extremely helpful. She worked with us to get us the best use of our insurance coverage. We are looking forward to getting our new glasses
- CMChris Morgan-GrauerNov 5, 20255.0Sue, at LensCrafters in Surprise, made my day today!! The clear plastic nose pad on my glasses ripped off and Sue placed both for free. Thank you so much. She was so kind and helpful. Great customer service.
- AMAZFMC MusicNov 3, 20255.0I had a great experience shopping for new glasses at LensCrafters at 13706 W Bell Road in Surprise, AZ! Joseph Tapia (AKA Doug!) was very helpful in helping me choose new frames. He asked about my ideas for new frames, let me pick out some to try, and also recommended others based on my preferences. Then he would search for other frames while I debated my options. I really appreciated that he gave me the space to try them on and make a decision. Not high pressure at all. Just friendly, helpful service! Janann
- EGElisa GanttOct 31, 20255.0They eye doctor was great realized my vision got better that was why I was having trouble seeing. All the sweet people where the glasses where took very good care of us even moochie got spoiled . I can't wait to go back to get my new glasses.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eyecare services does LensCrafters in Surprise offer?
LensCrafters offers comprehensive eye exams, premium lens solutions such as Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands including Prada, Burberry, and Versace.
Which vision insurance plans are accepted at LensCrafters in Surprise?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
Do I need to schedule an appointment for an eye exam at LensCrafters?
Yes, you can schedule an appointment for an eye exam online through their official scheduling link for convenience.
What are the store hours for LensCrafters in Surprise?
The store is open Monday through Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 10:00 AM to 5:00 PM.
What premium lens options does LensCrafters provide?
They offer premium lenses including High Definition, Anti-reflective, Polarized, Traditional lenses, and options like Transitions® and Blue-violet light filtering lenses.
Which designer brands are available at LensCrafters Surprise Towne Center?
Designer brands available include Ray-Ban, Oakley, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, Tiffany & Co., and more.
Does LensCrafters Surprise Towne Center offer in-store pickup?
Yes, they offer in-store pickup for your convenience.
What are some dining options near LensCrafters Surprise Towne Center?
Nearby dining options include Razzleberriez Frozen Yogurt, Ben's Hot Bagels & Deli, Pizza Hut, Five Guys, Chick-fil-A, IHOP, and Red Lobster, making it easy to grab a meal or snack before or after your visit.
Are there other medical and dental services near LensCrafters Surprise?
Yes, nearby are Emergency Dentist 24/7, Westwind Dental Surprise, Renew Smiles Dental Implant Center, Suncoast Dental, and Dr. Eric Le & Associates optometrist, ideal for comprehensive health and dental care coordination.
What shopping centers and stores can I visit near LensCrafters Surprise Towne Center?
Nearby shopping and retail spots include Surprise Towne Center itself, Arrowhead Mall, Burlington clothing store, Pier 1 Imports home decor, Michaels Stores arts and crafts, and The Vitamin Shoppe for supplements.