Business Details
About
Home Health Care ServiceSenior Citizen Center
At Home Instead®, we’ve built our reputation on delivering heartfelt, reliable home care for older adults. Whether it’s support for those living with Alzheimer’s, a helping hand for family caregivers needing respite, friendly companionship, safe transportation, or help with daily routines like medication reminders—we’re here with care that feels like family.
We’ve also joined forces with Honor, bringing together deep local experience and a powerful care platform to expand the world’s capacity to care. Through this partnership, we offer dependable, personalized support backed by 24/7 assistance and easy-to-use technology.
From your first in-person consultation to ongoing check-ins and reassessments, we’re by your side every step of the way. Our highly trained Care Professionals—compassionate individuals we carefully match to your needs—are the heart of what we do. And with the Honor Family App, loved ones stay connected through real-time updates and daily Care Notes.
Let’s talk about how we can support your family. Call today for a free, no-obligation care consultation.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.9
74 reviews
5 stars
71
4 stars0
3 stars1
2 stars0
1 star
2
- HCHal CranmerNov 5, 20255.0The people at Home Instead are some of the most caring, compassionate people I have ever met. I own some assisted living homes I Surprise so I work with the employees of Home I stead on a regular basis. I see them take care of elderly residents in the client’s home like it was their own mother and father. They are incredibly patient and supportive even if the elderly person has multiple chronic conditions. I love these guys and give them my highest rating!
- BCBill CaveNov 4, 20255.0I met Debbie Gross and Home Care Director Erica Martinez recently and can attest to their reputation and ability to serve seniors in the community at the highest level. I have been in the NorthWest Valley working in the senior care industry and as a volunteer for the past 25 years. With a lot of options in the community I would recommend keeping Home Instead at the top of the list. I highly recommend them.
- APAndre L. PenningtonOct 29, 20255.0Highly recommend Erica Martinez!
- MFmelissa felixOct 29, 20255.0Home Instead has all their caregivers background checked and are properly insured which are two major reasons we wouldn’t to go with anyone else. Debbie and Erica have been wonderful to work with and they’re so involved with the community that it puts me more at ease using their services. Wonderful home care company!
- MKMary KellyOct 29, 20255.0We absolutely love partnering with Home Instead! Their team provides exceptional, compassionate care for seniors, and their 24/7 personal care assistance is truly outstanding. We’ve had such a great experience working with Erica. The dedication and professionalism make all the difference. Thank you for the amazing work you do for our community! — Physical Therapy & Balance Centers Sun City North
Frequently Asked Questions About Home Instead
What types of home care services does Home Instead offer?
Home Instead offers heartfelt, reliable home care for older adults, including Alzheimer’s support, respite for family caregivers, companionship, safe transportation, and help with daily routines like medication reminders.
Where is Home Instead located?
Home Instead is located at 15003 West Bell Road #125, Surprise, AZ 85374, USA.
What are Home Instead's hours of operation?
Home Instead operates 24 hours a day, 7 days a week, providing care at all times.
How can I get a free care consultation with Home Instead?
You can call Home Instead for a free, no-obligation care consultation to discuss support options for your family.
What payment options does Home Instead accept?
Home Instead accepts American Express, Check, Discover, and Visa as payment options.
Is Home Instead accessible for people with disabilities?
Yes, Home Instead has wheelchair accessible seating and restrooms, including unisex restrooms.
Does Home Instead welcome LGBTQ clients?
Yes, Home Instead is welcoming and inclusive of LGBTQ clients.
Which nearby real estate agents can I find close to Home Instead in Surprise, AZ?
Nearby real estate agents include Jack Berwind, Realtor - Surprise, AZ; Jennifer Howard Re/Max; NateMartinezTeam; Mary Gomez Remax, RE/MAX HALL of FAME; Linda Oines - RE/MAX; Lenore Stevenson; ROSIE TUTTLE REAL ESTATE; Re/max Professionals; and REMAX Surprise Real Estate, which can be useful if you need housing support in the area.
What nearby medical and health services are located near Home Instead?
Nearby health-related services include The Village Eye Care optometrist, West Valley Dry Eye, Surprise Orthodontics, Surprise Implants & Prosthodontics, DC Canyon Health and Wellness, Surprise Health Center, Internal Medicine of Surprise, Arizona Maternity and Women’s Clinic, Premier Physicians, and Eberhart Donald A DDS, offering a range of medical and specialist services.
How can the nearby services around Home Instead assist me during my visit?
The nearby real estate services can help if you are looking to relocate or find housing, while medical providers and optometrists close by can support any health-related needs during your visit to Home Instead. This allows for convenient access to multiple services within the Surprise, AZ area.
How does Home Instead utilize technology to keep families connected?
Home Instead uses the Honor Family App to provide real-time updates and daily Care Notes, allowing family members to stay informed about their loved one's care.