Abrazo Surprise Hospital is now open at the Loop 303 and Bell Road to serve the community of Surprise. The eight-inpatient bed hospital offers 24-hour emergency care and surgical services with around-the-clock general surgery, hospitalist and emergency physician coverage.
Abrazo Surprise Hospital at a glance:
Planned opening 2020
13 ER exam rooms
1 operating room
1 procedure room
3 bed post-anesthesia recovery unit
8 inpatient beds
Imaging suite with x-ray, ultrasound and CT
Split lobby with separate hospital and ER reception/waiting
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.