At Sound Relief Tinnitus & Hearing Center in Scottsdale, Dr. Madison Brown, Au.D., CH-TM, and Dr. Kelly Hanscom, Au.D., CH-TM, specialize in tinnitus, sound hypersensitivity, and hearing loss. Trained by founder Dr. Julie Prutsman, Au.D., CH-TM, the audiologists use The Sound Relief Method, a structured approach combining Prescriptive Sound Therapy, Cognitive Behavioral Therapy, and Tinnitus Retraining Therapy to reduce the impact of tinnitus and sound sensitivity. We also provide comprehensive hearing evaluations and tailored hearing-technology options.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.