Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
255 reviews
5 stars
225
4 stars3
3 stars1
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Hannah, Brenda, and Frances.
Product Selection
Customers appreciated the wide selection of frames and the assistance provided in choosing the right options.
Negative Experiences
Some customers reported instances of poor service, including rudeness and lack of attention from certain staff members, leading to dissatisfaction.
Eye Exam Issues
A few reviews mentioned concerns regarding the quality of eye exams, with some customers feeling their needs were not adequately addressed.
- IFIndiah FieldsJan 4, 20265.0Hannah was so sweet got me and my sister out before they closed. Continue to have conversation with us and made us feel welcomed. If you’re looking to find glasses at LensCrafters, I 100% recommend Hannah.
- KBKatie BlakeDec 31, 20255.0The staff at Lenscrafters was super helpful and friendly! They repaired my father’s frame on his glasses in only a few minutes and there was no charge for the repair. I would highly recommend this Lenscrafters in Scottsdale to anyone in need of eye glasses or eye glass repair. Can’t thank them enough for helping me and my dad!
- FHFausto HernandezDec 23, 20255.0I want to Thank Frances for her time explaining the premiums of insurances and the Plethora of brands and styles available. Come prepared to have a good conversation.
- MJMark JohnsonDec 16, 20255.0Had a very good selection of frames. They are seamlessly partnered with the Optometrist. Brenda Avilez was very helpful, knowledgeable and patient. She helped us find the best option for each of us.
- NNNoniShaneyDec 8, 20251.0I’ve gone to this location multiple times after going online to order but today was the first time I’ve been given such rude attitudes by two different people in store when picking up my online order. One women completely ignored us first then after a few minutes just said “I’m busy helping others” (three workers and one other set of people in the whole store who were being helped by someone else) - umm okay, thanks for ignore me while standing in front of you. The guy who got my order just went “here” and immediately turned his back to us and started talking to the women who’d just ignored us for several minutes. No one asked if we need the glasses fitted or needed any other help and when he handled me the box we just stood there and he said nothing. I’ve never been so dismissed - rude and lack of customer service. I ended going to the Fashion Square location with my order where they were absolutely lovely and helpful. I’ll never go back to this location - rudeness is not quality of service trait, it’s trashy.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Scottsdale provide?
LensCrafters offers comprehensive eye exams using the latest vision technology, along with premium lens solutions including Transitions® and Blue-violet light filtering lenses.
Which eyeglass brands can I find at LensCrafters in Scottsdale Quarter?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at this location.
Does LensCrafters accept vision insurance, and if so, which ones?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters at Scottsdale Quarter?
LensCrafters is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule my eye exam appointment online for the Scottsdale LensCrafters?
Yes, you can schedule your eye exam online through their reservation link at LensCrafters' website.
What payment methods are accepted at LensCrafters Scottsdale?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup for purchases?
Yes, LensCrafters provides in-store pickup service for customers.
What other eyewear or optical stores are near LensCrafters in Scottsdale Quarter?
Nearby eyewear and optical stores include Thomas Eyecare and Sunglass Hut, both offering eye care and eyewear services that might complement your visit.
What dining options are available near LensCrafters if I want to grab a meal?
You can visit nearby restaurants like OBON Sushi Bar Ramen for Japanese cuisine, TK's Urban Tavern for American dishes, and Bubble Bee for tea and smoothie options.
Are there any fashion or retail stores close to LensCrafters in Scottsdale Quarter for shopping before or after your visit?
Yes, several nearby retail stores include Free People, Buckle, Everything But Water, Kendra Scott, and State and Liberty Clothing where you can shop for clothing, accessories, and more.