LensCrafters

4.6
248 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
15037 N Scottsdale Rd, Scottsdale, AZ
85254-1390, United States

Hours

Reviews

4.6
248 reviews
5 stars
219
4 stars
3
3 stars
1
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Hannah, Jenny, and Frances.

Product Selection

Customers appreciated the wide selection of frames and lenses available, making it easier to find suitable options.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service inconsistencies and issues with eye exams.

Efficiency

Several customers noted quick service and efficient processes, especially in frame selection and fitting.

Professionalism

Most staff members were described as professional and attentive, contributing to a pleasant shopping experience.
  • RH
    Ryan Hilliker
    Nov 12, 2025
    5.0
    Came in hoping to find a new pair of glasses and just trying on some different options. Jenny helped me and laid out multiple different options for various styles and colors, worked with my budget, and was extremely helpful! Such a fun experience and everyone there was great to visit with. I’ll definitely keep this store and my go-to for eyewear in the future.
  • SG
    Sireen Ghazawna
    Nov 8, 2025
    5.0
    Jenny was outstanding and so helpful!! The girl who did my exam was also very kind!
  • DD
    Daviina
    Oct 31, 2025
    5.0
    AMAZING💞💞💞
  • DF
    Donald Fisher
    Oct 30, 2025
    5.0
    I had a small emergency. I was heading out of town to take a very important test. I’m a mechanic and I have to participate in a hands on test to keep my Master Status. Without my glasses it would have been very difficult. The frame of my current glasses broke just the week before my test. Brenda and the staff were very helpful. I can’t thank them enough. Definitely recommend this location.
  • JF
    Juan Fimbres
    Oct 7, 2025
    5.0
    Great service by Jenny and team! Been going there for the past 4 years and will continue to go. :)

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.