LensCrafters

4.8
345 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7014 E Camelback Rd, Scottsdale, AZ
85251-1235, United States

Hours

Reviews

4.8
345 reviews
5 stars
322
4 stars
1
3 stars
2
2 stars
7
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Ben, Victoria, and Rachel for their helpfulness and friendliness.

Product Knowledge

Customers appreciated the staff's knowledge about eyewear and their ability to assist in selecting the right frames and lenses.

Repair Services

The store received positive feedback for quick and effective repair services, with several customers noting free repairs and adjustments.

Staffing Issues

Some reviews mentioned long wait times due to insufficient staffing, particularly during busy periods, which affected the overall experience.

Mixed Experiences

While many had positive interactions, a few customers reported negative experiences related to pricing discrepancies and unprofessional behavior from some staff.
  • MH
    Mr. HandsomeCoffeeCup
    2 days ago
    5.0
    Karina is such a gem. Very helpful, down to earth Definitely coming back because of how helpful she was
  • DD
    Danielle
    3 days ago
    5.0
    Great experience! Wendy was great, super helpful and answered all our questions.
  • SL
    Sam Lusey
    4 days ago
    5.0
    David helped us a lot and got us set up with amazing service and care. Thanks, David!
  • AG
    ATAK GAMING
    Dec 30, 2025
    5.0
    Wonderful service, Victoria went out of her way to help me
  • BS
    Ben Seyk
    Dec 29, 2025
    5.0
    Victoria helped me out instantly - I had an issue with an existing pair of prescription sunglasses and she was able to solve very quickly. Very friendly and helpful. Highly recommend this location because of her. Thank you!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.