LensCrafters

4.8
338 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7014 E Camelback Rd, Scottsdale, AZ
85251-1235, United States

Hours

Reviews

4.8
338 reviews
5 stars
315
4 stars
1
3 stars
2
2 stars
7
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Ben, Karina, and Rachel for their helpfulness and friendliness.

Product Selection

The store offers a wide variety of glasses and frames, with many customers appreciating the selection available.

Repair Services

Customers frequently mentioned positive experiences with quick and free repairs, showcasing the staff's willingness to assist with issues.

Pricing Concerns

Some customers expressed frustration with pricing discrepancies and the cost of services, indicating a need for clearer communication.

Staffing Issues

Several reviews noted that the store was understaffed during busy times, leading to longer wait times for assistance.
  • GL
    Graham Linehan
    Nov 8, 2025
    5.0
    Endlessly patient and helpful in finding the right glasses for me. Highly recommend
  • AP
    Adriana Palomino
    Oct 12, 2025
    5.0
    Karina went above and beyond today helping me out today at this store. I recommend this location
  • MC
    mars choremi
    Oct 4, 2025
    5.0
    awesome and fast service, friendly and variety of glasses and styles
  • JT
    Jonathan (TheBlakBaron)
    Sep 29, 2025
    5.0
    Haven't had an eye appointment in years. The staff here made the entire process easy and seamless! They were all very sweet and were patient with me as I went through it. They have a load of different frames to choose from and made it all easy to understand for me, so if you're looking for new glasses, or are thinking about getting contacts, or even if you just need a routine eye exam, this location at fashion square is the absolute safest bet!
  • JL
    Jodi Low
    Sep 18, 2025
    2.0
    The doctor was great however be careful of the pricing they quote. I was specific about having no contacts and glasses and was given a price over the phone, then it was much more when I was actually there. They wouldn’t honor the price they quoted, which was annoying and just wrong, in my opinion.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.