Fry's Pharmacy

Reviews

• EP

  Ed Phillips

  Oct 18, 2025
  5.0
  Drive through is always efficient and courteous.
• DS

  Daniel Shearer

  Aug 20, 2025
  5.0
  They have always been friendly and they are extremely helpful it's our go-to pharmacy in Scottsdale. We have used them for 26 years.
• RJ

  Rollye James

  Jun 29, 2023
  1.0
  I normally don't write reviews but this is so over the top, I wanted to share my experience. I phoned in a prescription, and was told by the automated system that it would be ready by 2 pm the next day. I live 100 miles from the location. I showed up at 4 pm. There was no one else in line or waiting. I was told it wasn't ready. I explained I could not come back due to distance and the clerk informed me I'd have to wait 20 minutes. I won't belabor her insipid replies which were almost laughable to me, but likely would have been infuriating to another customer. What happened next was the mind blower. After a few minutes, a line began to form. The staff pharmacist (Henry Lopez) who overheard the conversation, instead of filling the prescription, walked over to the counter and began to wait on customers as if HE was the pharmacy clerk! My husband witnessed this and got in line. When it was his turn, as Henry cheerfully said, 'What can I do for you?' my husband said, "You can fill my wife's prescription." Henry walked away and started to fill prescriptions, not for people waiting-- there weren't any. He filled a few and put them in bags. Only after that did he fill my prescription. It was as if inconveniencing the customer was his primary goal. I would have understood if others were ahead of me. They weren't. I never raised my voice, never told the clerk what I thought about her or her responses, simply stated that I needed the prescription and couldn't wait long, so I would stand there until it was filled. Had it been otherwise, on an emotional level, if not a professional one, I could have understood Henry's reaction to an abusive customer, but that was not the case. How hard would it have been for him to simply fill a prescription (that once he began, took him less than a minute to complete) while the only customer there (me) waited? That simple action would have turned the event into a positive experience. As it was, he did a great job for promoting the competition. He acted out of spite, pure and simple, and it speaks volumes for Henry, if not for Fry's.
• AB

  AZ Adam “Mr. Mister” Black

  Jun 19, 2020
  5.0
  They have really good prices right now. Exceptional actually.

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