Planet Fitness

4.6
944 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
21545 S Ellsworth Loop Rd, Queen Creek, AZ
85142, United States

Hours

Reviews

4.6
944 reviews
5 stars
767
4 stars
99
3 stars
18
2 stars
7
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating.

Cleanliness

The facility is frequently noted for being clean and well-maintained.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly regarding billing and membership cancellations.

Equipment Availability

Customers appreciated the availability of equipment, with minimal wait times reported.

Atmosphere

The gym is described as having a relaxed and non-judgmental atmosphere, making it comfortable for users.
  • EF
    ExtraStep Films
    Nov 10, 2025
    5.0
    My wife and I joined Planet Fitness about a week ago and we both love the experience. They have every machine you could want, lots of them and the staff has been great. friendly and helpful...every one. Its definitely a chill vibe and you see all ages. Everyone is quietly and respectfully doing their thing. The monthly fee is extremely fair and you cant beat all of the massage-based experiences. As a first time gym experience, it is indeed a little intimidating with all of the machines. They have QR codes on most so you can see the proper way to use them. My wife and I are meeting with one of the trainers and I cant wait to ask him or her what machines would be best for my goals, and how to use those machines effectively. Extremely happy we chose PF for our exercise programs. Well done, QC PF!
  • MT
    Michael Tavernier
    Oct 31, 2025
    1.0
    The staff at this location are very rude and need training in customer service. I had an employee who was a female with reddish brown hair who harassed me about wiping down equipment that I did for a fact wipe down after usage. She approached me and spoke very harshly to me about it, even though she was fabricating what happened. It made others around me, as well as myself feel very uncomfortable and unwelcome. I am a bigger guy and it really sucked to have someone lie about that and make a scene. I won’t go back, but I hope to transfer my membership to a different location.
  • JM
    Jackie Mitchell
    Oct 24, 2025
    5.0
    Love this facility and the staff are very helpful
  • RD
    Rick Dobbins
    Oct 21, 2025
    5.0
    Friendly staff and a pleasant relaxed atmosphere!
  • TM
    Tim Mccormick
    Oct 3, 2025
    5.0
    great staff

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Queen Creek, AZ?

Planet Fitness in Queen Creek is open 24/7 from Monday to Thursday, closes at 10 PM on Friday, and operates from 5 AM to 9 PM on Saturdays and Sundays.

Where is Planet Fitness located in Queen Creek?

Planet Fitness is located at 21545 S Ellsworth Loop Rd, Queen Creek, AZ 85142.