Dentist Queen Creek - Matheson Dentistry & Implant Center

Reviews

• BH

  Breana Halstead

  4 days ago
  5.0
  This is my first time here I was just here for a consult it was the most amazing place I've ever been in my entire life as far as the dentistry goes everyone was so kind everybody made me feel so welcomed , once my financial situation is repaired I will be looking forward to using you guys in the future Thank you again and God bless, respectfully Breana
• KM

  Kensy McCarthy

  Mar 31, 2026
  5.0
  I have been coming to this dentist office for 4 years now and I swear my experience gets better everytime! I never thought I would look forward to a dentist appointment but the dental hygienist I go to is Emily and she is THE best! Thanks to this entire team I have a great smile and happy teeth!
• KA

  Kylan Asher

  Mar 23, 2026
  5.0
  I had a great experience getting my teeth cleaned! Emily was incredibly friendly, gentle, and professional throughout the entire visit. She made me feel comfortable and explained everything clearly. My teeth feel amazing, and I’ll definitely be coming back. Highly recommend!
• TS

  Terry Shinkle

  Mar 19, 2026
  5.0
  This place puts you at ease the minute you walk through door. Ashli and Dr. Matheson were great. I was put to sleep to wake up to a 90% completed treatment plan. It was a breeze and I actually walked away without any pain. The oral surgeon and the anesthesiologist were very caring and made me feel very comfortable.
• LL

  loan le

  Mar 11, 2026
  1.0
  Run away from this dentist office. Very unprofessional. The front desk staffs are poorly trained. They do not seem to understand what they are telling patients. This place focuses on selling implants, whitening, and extra treatments instead of providing honest care. Doctor is the same. They accepted me as a new patient and scheduled my appointment after verifying my insurance a week before. However, they never told me the office was out of network to ask if I agree to pay extra or not. After my cleaning appointment, they suddenly charged me $56 without explaining why. I was shocked because I have never paid for annual cleaning before with the same insurance plan. My children just had their cleanings at another dentist with no charge. When I asked why I had to pay, the staff kept saying “we don’t know, it’s your insurance policy.” They didn’t explain anything and did not provide a detailed bill. They would not even let me leave until I paid. I told them I didn’t mind paying if it was correct, but I needed the bill so I could call my insurance first. I was rushing back to work, but they kept insisting I pay immediately. Later, when I called them back, I asked if the office is out of network? Then they said yes. That information should have been clearly explained before the appointment. Then they told me the charge was 10% of the cost only, there is no difference. but when I asked if that meant the cleaning cost $560 before insurance, they said no, yet still insisted $56 was 10%. The conversation went back and forth because the employee clearly did not understand the numbers. This office needs much better training and professionalism. I have never had such a bad experience at a dentist just for a simple cleaning.

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