Planet Fitness

4.6
886 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1841 E State Hwy 69, Prescott, AZ
86301, United States

Hours

Reviews

4.6
886 reviews
5 stars
706
4 stars
83
3 stars
36
2 stars
17
1 star
44

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness, noting well-maintained facilities and equipment.

Staff Attitude

The staff received positive feedback for being friendly, helpful, and attentive to members' needs.

Equipment Availability

Customers appreciated the variety and availability of equipment, allowing for a smooth workout experience.

Billing Issues

Several reviews highlighted frustrations with billing practices, including difficulties in canceling memberships and erroneous charges.

Atmosphere

The gym was described as welcoming and non-judgmental, creating a comfortable environment for all fitness levels.
  • CE
    Cynthia Espinoza
    4 days ago
    5.0
    Best club I've visited in awhile, very clean and welcoming. Anthony has exceptional customer service, along with Randy the manager. This clubs standards are very high and Its greatly appreciated.
  • WW
    Wildflower
    Nov 17, 2025
    5.0
    Clean, friendly, lots of options for working out and weight training. Plenty of parking. I like the black card membership to be able to use the hydro massage options. Would like it even more if they had classes but I'm not sure if any Planet Fitness locations offer that. Great value for a low price.
  • MP
    Massimo Panella
    Nov 11, 2025
    5.0
    Wonderfully maintained Planet Fitness. I highly recommend this location for a solid workout.
  • MH
    Michelle Horton
    Nov 7, 2025
    5.0
    It's always very easy to go in and work out
  • TP
    Tabatha Podczerviensky
    Nov 6, 2025
    5.0
    I get a phone call from an unknown number and i answer and its some company telling me they cant process my payment. I freak out because i dont know this company i call my bank they informed that the company tried to pull from my account using my routing and banking number and refused to verify themselves so my banks denies this unknown companies three attempts. And then my bank informs me a different institution pulled '$70 from my account using my debit card. Im freaking out call the unknown company who say they process payments for planet fitness. I go okay cool so why is there and extra $20 charged to my account. The lady who can barely speak English and comprehend tells me because my card was denied so i got a later fee. I explain no u tried using my account number and routing number and refused to verify yourselves thats not my fault and why didn't yall use my debit card on file like you have always done? She wouldn't give me an explanation, just kept saying we only process payments., we only process payments we dont have access to ur account. Mam i have my screenshots u just tried pulling from my account says its my fault and also refuses to give me my next month free for referring a friend. Needless to say Nativity was amazing, super nice, understood why i was concerned having an extra $20 pulled from my account from a company that refuses to identify themselves to my bank, uses a different company to pull using my debit card, wont honor the free month. Nativity honored the free month once i showed proof of it and i look forward to talking to Randy in the morning about a possible refund due to it not being my mistake on the late payment. I really like this gym, its a safe place for me, really safe place. I'm just concerned with who process their payments for them, why that company refuses to identify themselves with my bank and them having access to my debit and banking numbers and use two different names to pull from. Just all around confused and why the company doesnt have a single person that can speak English and let alone comprehend English.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Prescott, AZ?

Planet Fitness in Prescott is open 24 hours from Monday to Thursday, closes at 10 PM on Friday, and operates from 5 AM to 9 PM on Saturdays and Sundays.

Where is Planet Fitness located in Prescott, AZ?

Planet Fitness is located at 1841 E State Hwy 69, Ste 112, Prescott, AZ 86301, USA.