LensCrafters

4.7
147 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3250 Gateway Blvd, Prescott, AZ
86303-6857, United States

Hours

Reviews

4.7
147 reviews
5 stars
130
4 stars
5
3 stars
2
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for their friendly, knowledgeable, and helpful service, with many customers highlighting individual employees for their exceptional support.

Product Quality

There are mixed reviews regarding the quality of glasses, with some customers experiencing issues such as screws falling out and lenses needing replacement shortly after purchase.

Eye Exam Experience

Customers report positive experiences during eye exams, noting the thoroughness and professionalism of the doctors.

Store Environment

The store is described as clean and well-organized, although some customers mentioned issues with pricing transparency and the need for better communication regarding costs.

Selection of Frames

The store offers a wide variety of frames and lenses, appealing to different tastes and budgets, which customers appreciate.
  • JA
    Jenni Adams
    Nov 11, 2025
    5.0
    I had the best customer service with Makayla. She went above and beyond giving me information to prepare me for my next exam.
  • KM
    KSW “Totus Tuus Maria”
    Oct 25, 2025
    5.0
    Gotta give the LensCrafters group yet another 10/10! We have been going to this store for about a decade now…always great, ALWAYS A+ service…ALWAYS! Thanks again Gang! 🥰 The W Fam!
  • JC
    Jose Corrales
    Oct 19, 2025
    5.0
    Eliza did a wonderful job stringing my lenses. Outstanding customer service. No charge. Thank you.
  • RG
    Rene Gutierrez
    Sep 12, 2025
    5.0
    The eye exam was pretty nice and easy. What made the experience great was Ashley, the young lady at the front desk. Ashley went above and beyond to help me. Her positive attitude was very uplifting and made any wait I had enjoyable.
  • CW
    Claud Waldo
    Sep 12, 2025
    5.0
    It was great. Thank you Eliza.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.