Fry's Pharmacy in Prescott Valley, AZ is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
Many customers reported rude and unhelpful staff, with several instances of disrespectful interactions.
Wait Times
Numerous reviews highlighted excessively long wait times both in-store and for phone calls, often leading to frustration.
Prescription Issues
Customers frequently experienced problems with prescriptions not being ready or filled correctly, leading to significant inconvenience.
Staffing Problems
Several reviews mentioned that the pharmacy is often understaffed, contributing to the long wait times and poor service.
Mixed Experiences
While some customers praised the friendly staff and quick service, many others reported a decline in service quality over time.
JA
joann ashlock
Dec 20, 2025
5.0
Great pharmacy; always willing to help you; receives scripts fast from doctors. Emails you about the medications being prepared and then emails quite soon when your script is ready.
Staff is great with customer service; good eye contact and listens to you regarding your prescriptions. Friendly and professional; highly recommend this pharmacy.
WW
W
Dec 8, 2025
1.0
By far the MOST disrespectful store I’ve ever been to, you can’t get anyone to help you when you call, nobody here cares about whether their customers are satisfied.
JD
John Dickson
Nov 24, 2025
1.0
Why does your drivethru hours say 1:30 til 8pm and is always closed befor 4pm?
MC
Madeline Cordova
Oct 7, 2025
1.0
No reason to call the day before to get your meds filled, they won’t be ready at the time they say anyway! Incompetent male at register couldn’t even ring up Neosporinfrom the pharmacy area for me. Said it wasn’t his job. Then what the hell do they pay you for? Will not be coming back to this location.
MH
Misses Holmes
Aug 30, 2025
1.0
The African American pharmacist named chris recently told me that he spoke with my doctor and that she sends in several refills so that she doesn't have to deal with me!!! He made threats towards my doctor, he was raising his voice, and told me that he called my doctor and left a voicemail stating he wanted to strip me of my medications including my seizure med! I have violent seizures that have caused me to be in a coma several times. All because my doctor had to send one of my scripts to another pharmacy because frys did not have it. And even with me crying because of everything he was saying, he did not stop.
Thats not even the first time....the other time I called to ask about a medication and he got mad because I was apparently asking too many questions and he yelled at me then hung up!!!! Worst damn pharmacy in this town and he shouldn't be allowed to work there! I have already told many friends and family who are now refusing to shop there anymore. And if something isn't done about his behavior i will be going above the managers head. Im not going to let him get away with this twice!!!!! And by the way I called my doctor and told her what he said and she was furious because he did not speak with her as he claimed, he did not leave her any voicemail, he lied about a doctor!!! MY doctor said she didn't want me going there anymore because every time hes there hes rude and that hes undoing what shes trying to treat by giving me anxiety and panic which triggers my seizures and after dealing with him that day I had a seizure! I have almost died from seizures, have brain damage from them, and this pharmacist put my life in danger. I complained to someone who was supposed to relay it to the manager but I have not heard anything. I will not stop until something is done about this guy. Hes a lying rude person and he cannot be doing this to me! I barely made it home before I dropped and had a seizure and had to be taken to the hospital.
What services does Fry's Pharmacy in Prescott Valley provide?
Fry's Pharmacy offers prescription refills, vaccinations (including Tdap, HPV, shingles, flu shots), medicine, clinical services, and health advice.
What are the operating hours of Fry's Pharmacy?
Fry's Pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Fry's Pharmacy have a drive-thru service?
Yes, Fry's Pharmacy offers a drive-thru pharmacy service with operating hours Monday to Friday 8:00 AM - 8:00 PM, Saturday 9:00 AM - 6:00 PM, and Sunday 10:00 AM - 5:00 PM.
Do I need an appointment for a COVID-19 vaccination at Fry's Pharmacy?
Yes, COVID-19 vaccine appointments are required. Upon arrival, proceed to the pharmacy window and inform the attendant.
Which COVID-19 vaccines are offered at Fry's Pharmacy?
Fry's Pharmacy offers Pfizer, Moderna, and Johnson & Johnson COVID-19 vaccines.
How can I refill my prescriptions at Fry's Pharmacy?
You can refill prescriptions conveniently online via the Fry's Pharmacy website or app, or visit the pharmacy in person.
What payment options are accepted at Fry's Pharmacy?
Fry's Pharmacy accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there nearby places where I can grab a meal before or after visiting Fry's Pharmacy?
Yes, nearby eateries include Jfe Sushi Prescott Valley Fry's, SNOWFOX restaurant, Streets Of New York pizza restaurant, Ciao Bella Italian Restaurant, and Starbucks coffee shops.
What nearby facilities can assist me with medical or health services besides Fry's Pharmacy?
Nearby is The Little Clinic, offering medical services and family practice care, providing convenient health options close to Fry's Pharmacy.
Where can I find grocery and retail stores near Fry's Pharmacy?
Nearby grocery stores include Fry's Food Store, Fry's Grocery Pickup and Delivery, and Fry's Food And Drug. There are also retail services like Redbox kiosks and Fry's Money Services.