Miracle-Ear Hearing Aid Center

Reviews

• SO

  Sonic Ox

  Nov 13, 2025
  5.0
  The Miracle Ear office in Prescott Valley, AZ is really great. The office manager, Kathy is REALLY friendly and helpful. She even serviced my units when the Specialist was unavailable for my visit! This office has had a lot of turnover among staff in the last few years, but I've really liked every Specialist I've seen, and Kathy has been consistently wonderful.
• PF

  Paul F

  Oct 21, 2025
  5.0
  I can’t say enough good things about the Prescott Valley Miracle Ear, the office manager Kathy is outstanding! Everyone there s so nice and helpful! I highly recommend that if you need any help with hearing aids you check out Miracle ear in Prescott Valley! Thanks for all you do! Paul F.
• LT

  Larry Tarkowski

  Oct 15, 2025
  5.0
  the Prescott Valley Miracle Ear staff are very professional and demonstrate a level of expertise that sets a high standard in the industry. Our community is fortunate to have the services of Susan Fisher and Kathy Nell to help lead those in need of hearing assistance with the guidance to truly improve lives.
• JH

  Jane Hesse

  Mar 21, 2025
  5.0
  I was missing hearing my own voice when I speak. Not entirely, but not as distinct as I was used to. My hearing aids have solved this problem. It's not always a matter of volume, but of quality of sound. The staff here is knowledgeable and pays attention to testing and treatment. thank you!!!
• MA

  Margaret Anderson

  Sep 29, 2024
  5.0
  I would say it's an understatement that the Miracle Ear team "aim to please". I began the process with Craig Steinke and Craig Howerton, who was in training at the time. My journey had a few bumps in the road but that was only because my ear canals are pretty small and odd. Initially, Craig S determined my lifestyle dictated that an "in the ear", hard surfaced, custom fit hearing aid would be ideal. I agreed. After trying a few aides which were either remade or expertly modified on site and still having discomfort, later on in the process Craig H took over (Craig S returned to the Phoenix area) and he and a visiting Miracle Ear trainer came up with what ended up being THE answer to my particular hearing aide needs. They determined that the pain I was experiencing was likely due to a very sensitive nodule above my ear canal, so it was suggested I try their smallest in-the-ear aide, which has a softer, pliable surface - and it fit like a dream and only took a couple days of wear before they became completely unnoticeable, as far as feeling them inside my ears. Throughout the entire process both Craigs were absolutely determined to see me wearing the perfect hearing aide for my needs and carried out the process very kindly, professionally and with the utmost in patience and good humor. I would also like to mention that Kathy, their receptionist is a real gem. I'd recommend this Miracle Ear location to anyone and am thankful to the team for their diligence! Lee Anderson (using my wife's google account)

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