THEMA Health Services, together with Maggie’s Hospice, strives to provide patient and family centered services that are responsive to the needs and exceed expectations of those we care for. We realize that our work expands farther than the four walls of our offices. Each member of our team — from office staff to the direct care staff — is critical in delivering exceptional patient care. Our mission is to provide care and services that are responsive to the needs and exceed expectations of those we care for – Care You Can TRUST!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.