Planet Fitness

4.5
1156 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3331 W Peoria Ave, Phoenix, AZ
85029, United States

Hours

Reviews

4.5
1,156 reviews
5 stars
843
4 stars
180
3 stars
48
2 stars
17
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff is mixed; while many customers praise friendly and helpful employees, some report rude behavior from specific staff members.

Cleanliness

The gym's cleanliness is frequently mentioned, with some customers noting it as clean and well-maintained, while others report issues with dirty machines and locker rooms.

Customer Service

Overall customer service is highlighted positively, with many reviews praising the staff's attentiveness and willingness to help, although there are complaints about unprofessional behavior from some employees.

Safety Concerns

Several customers expressed feeling unsafe due to aggressive security staff and poor maintenance of the facility.

Equipment Availability

Most customers appreciate the availability of equipment and the gym's layout, noting that it is rarely overcrowded.
  • TC
    Timothy Condon
    Nov 10, 2025
    1.0
    Horrible STAFF members . Absolutely the worst ones I’ve ever encountered TBH .
  • CR
    Cola Roberson
    Nov 3, 2025
    5.0
    I go to this planet fitness on 35th avenue and Peoria almost daily and the staff is supreme!! Each staff member always goes out of their way to not only be kind to be helpful but make each person that walks through that door or leaving be like they're known and seen. I just love MY Planet Fitness!! 💯✨👏💪
  • RR
    Russ
    Oct 25, 2025
    5.0
    Great place to work out.
  • SR
    Sandra Romero
    Oct 7, 2025
    1.0
    I have been going to this planet fitness for years either at nights /afternoon but this is the first time I go in the morning and the staff is so damn rude especially the little Mexican girl with a grey shirt next time I’m getting her name. All because I asked her a simple question about the app. She started to roll her eyes and give me attitude.. I hope she gets fired. Honestly, what kind of person like that needs to work at the gym? Ruined my entire day.
  • YM
    You Mightbelonely
    Oct 4, 2025
    1.0
    Honestly not a great place unless your a guy it's the employee he only helps the guys and only talks about drama i can always hear him he'll stay standing next to any guy and ignoring people especially if he's at the entrance he'll just act annoyed even if you're just waiting for him to finish talking about japan or about a worker who got fired or quit because of drama. I never happen to arrive when the manager is here but if any of you agree then like this review the management needs to know about this employee.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Phoenix (Metro Center), AZ?

Planet Fitness is open 24 hours Monday through Thursday, until 10 PM on Friday, and from 5 AM to 9 PM on Saturdays and Sundays.

Where is Planet Fitness located in Phoenix?

Planet Fitness is located at 3331 W Peoria Ave, Ste 101 & 102, Phoenix, AZ 85029.