Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.2
1,438 reviews
5 stars
946
4 stars
219
3 stars
81
2 stars
49
1 star
143
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers reported issues with cleanliness, particularly in locker rooms and showers, with some describing unpleasant odors.
Customer Service
Mixed reviews on customer service; while some staff were praised for being friendly and helpful, others were criticized for being rude and unprofessional.
Equipment Availability
Customers noted a good variety of equipment, but some expressed frustration over overcrowding and limited strength training options.
Billing Issues
Multiple complaints about billing practices, including confusion over charges and difficulties in canceling memberships.
Atmosphere
The gym's atmosphere was described as friendly and welcoming by some, but others felt it was chaotic, especially during peak hours with unsupervised teens.
- PGpaula giovino2 days ago1.0The people that run the check in literally stand there with their hands crossed no smiles no greeting whatsoever. It's been 5 straight days with the same service at the front. It makes the whole vibe a kill. The young lady the young black male( no racist just describing) like this is a bad vibe to enter into.
- AHAmber Hanna5 days ago1.0I’ve been going here for a few months and a few days ago I was in the gym for 30 mins and when I came back to my car both side passenger windows were keyed and scratched up. I called the gym to see if they can check camera footage and they didn’t seem to care at all that my vehicle was vandalized in their parking lot. Debating cancelling my membership. I’m afraid to park there now.
- RORodolfo Laturneria ocañaNov 15, 20255.0Yo entreno ahí y es un excelente lugar para entrenar y ponerte en forma
- CAChrisie AllenNov 6, 20252.0Everyone here looks like they hate their life or they're just plain odd. I've been twice and each time their system was broken and they couldn't add me. Water dispenser was broken. I had to leave. I won't be back.
- JMJuan MOct 25, 20251.0I just cancelled my subscription, the night staff likes to let homeless people sleep in the gym. I’ve seen them on the small training rooms and I don’t know if they are friends or something but smells bad. Plz do something with the night staff. I mean the late night. Bad place to work out guys :/
Frequently Asked Questions About Planet Fitness
What is the philosophy of Planet Fitness in Phoenix (Arcadia), AZ?
Planet Fitness believes everyone is strong and provides a welcoming, Judgement Free Zone® where members can build strength at their own pace with best-in-class equipment.
What are the opening hours of Planet Fitness at 3975 E Thomas Rd, Phoenix?
Planet Fitness is open 24 hours on Monday to Thursday, until 10 PM on Friday, and from 5 AM to 9 PM on Saturdays and Sundays.
Where is Planet Fitness Phoenix (Arcadia) located?
It is located at 3975 E Thomas Rd, Phoenix, AZ 85018, USA.
What services and amenities does Planet Fitness Phoenix offer?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, WiFi, Perks, Guest Privileges, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
How can I download the Planet Fitness mobile app?
You can download the Planet Fitness app from the Apple App Store or Google Play Store using the links provided on their website.
When was Planet Fitness in Phoenix (Arcadia) established?
This Planet Fitness location was established in 2014.
Are there other gyms near Planet Fitness Phoenix (Arcadia) for additional fitness options?
Yes, nearby gyms include 24/7 Fitness: Phoenix Arcadia and Third Space Athletic Club, which offer alternative fitness and recreational activities.
What entertainment options are near Planet Fitness in Phoenix (Arcadia)?
Nearby entertainment includes AR 8 cinema for movies and The Rush Fun Park for sports and recreation activities, great for before or after your workout.
Where can I find places to eat near Planet Fitness Phoenix (Arcadia)?
Nearby dining options include Super Oscars Mexican Food, Choon Burritos, Peter Piper Pizza, and Maria's Frybread & Mexican Food, perfect for grabbing a meal post-workout.
Are there any wellness or spa services close to Planet Fitness Phoenix (Arcadia)?
Yes, The Nail BLVD & Spa offers nail and spa services nearby for relaxation after fitness sessions.