At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and locker rooms, with reports of trash, dirty showers, and lack of supplies.
Staff Attitude
Customers frequently mentioned rude or unhelpful staff, with some noting a lack of greeting or assistance from employees.
Equipment Maintenance
Several reviews pointed out that many machines were broken or in need of repair, leading to frustration among gym-goers.
Customer Service
There were mixed reviews about customer service, with some praising friendly staff while others reported negative experiences and lack of support.
Facility Size
Many customers appreciated the spaciousness of the gym and the variety of equipment available.
KA
Kadir Abad
Nov 11, 2025
5.0
Excelente
TP
Thomas Pizzuto
Nov 4, 2025
1.0
Filthy locker rooms that aren't cleaned regularly. Front office workers always on the phone not greeting members. No paper towel dispenses in bathrooms and handicap shower stall has broken hand held sprayer. It has been broken for months!!!! Needs new management or new facilities employees
LT
linkstar transports
Nov 4, 2025
4.0
Clean soft water for shower
SH
Samira Hernandez
Oct 11, 2025
1.0
No one on the front desk, no personal for hours
BB
Big Boy
Oct 4, 2025
5.0
Absolutely the best planet fitness I’ve been to so far. It’s really nice and clean.
What are the operating hours of Planet Fitness in Phoenix (West), AZ?
Planet Fitness is open 24 hours from Monday to Thursday, until 10 PM on Fridays, and from 5 AM to 9 PM on weekends.
Where is Planet Fitness located in Phoenix (West), AZ?
Planet Fitness is located at 7333 W Thomas Rd, Ste 78, Phoenix, AZ 85033, US.
What kind of fitness environment does Planet Fitness offer?
Planet Fitness provides a welcoming Judgement Free Zone® with best-in-class equipment, supporting all members to build strength at their own pace.
What services are available at the Planet Fitness Phoenix (West) location?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, WiFi, Perks like tanning, massage chairs, hydro, total body enhancement, and guest privileges.
How can I learn more about membership pricing at Planet Fitness Phoenix (West)?
You can visit the Planet Fitness memberships page at https://www.planetfitness.com/gym-memberships or download the Planet Fitness app.
Is the Planet Fitness club open on holidays?
On holidays like October 31, the club operates from midnight until 7 PM, and on November 1, it operates from 5 AM to 9 PM.
How can I get to Planet Fitness Phoenix (West) using nearby points of interest?
You can use nearby landmarks like Grandpa's Pizza or Salvadoreno Restaurant when giving directions, as they are close to Planet Fitness.
Are there dining options near Planet Fitness Phoenix (West)?
Yes, nearby dining options include Salvadoreno Restaurant, Grandpa's Pizza, Chipotle Mexican Grill, and Long Wongs AZ Famous Wings, convenient for a meal before or after your workout.
Where can I find health and wellness services near Planet Fitness Phoenix (West)?
Nearby health services include Magic Smiles Dental, Injury Chiropractic, and optometrists like David Black and America's Best Contacts & Eyeglasses.
Is there a mobile app available for Planet Fitness?
Yes, Planet Fitness offers mobile apps on both Apple App Store and Google Play Store for workouts and memberships.