Planet Fitness

4.2
1117 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
7333 W Thomas Rd, Phoenix, AZ
85033, United States

Hours

Reviews

4.2
1,117 reviews
5 stars
741
4 stars
160
3 stars
75
2 stars
31
1 star
110

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and locker rooms, with reports of trash, dirty showers, and lack of supplies.

Staff Attitude

Customers frequently mentioned rude or unhelpful staff, with some noting a lack of greeting or assistance from employees.

Equipment Maintenance

Several reviews pointed out that many machines were broken or in need of repair, leading to frustration among gym-goers.

Customer Service

There were mixed reviews about customer service, with some praising friendly staff while others reported negative experiences and lack of support.

Facility Size

Many customers appreciated the spaciousness of the gym and the variety of equipment available.
  • KA
    Kadir Abad
    Nov 11, 2025
    5.0
    Excelente
  • TP
    Thomas Pizzuto
    Nov 4, 2025
    1.0
    Filthy locker rooms that aren't cleaned regularly. Front office workers always on the phone not greeting members. No paper towel dispenses in bathrooms and handicap shower stall has broken hand held sprayer. It has been broken for months!!!! Needs new management or new facilities employees
  • LT
    linkstar transports
    Nov 4, 2025
    4.0
    Clean soft water for shower
  • SH
    Samira Hernandez
    Oct 11, 2025
    1.0
    No one on the front desk, no personal for hours
  • BB
    Big Boy
    Oct 4, 2025
    5.0
    Absolutely the best planet fitness I’ve been to so far. It’s really nice and clean.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Phoenix (West), AZ?

Planet Fitness is open 24 hours from Monday to Thursday, until 10 PM on Fridays, and from 5 AM to 9 PM on weekends.

Where is Planet Fitness located in Phoenix (West), AZ?

Planet Fitness is located at 7333 W Thomas Rd, Ste 78, Phoenix, AZ 85033, US.