Planet Fitness

4.4
1095 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3630 W Southern Ave, Phoenix, AZ
85041, United States

Hours

Reviews

4.4
1,095 reviews
5 stars
779
4 stars
159
3 stars
62
2 stars
29
1 star
66

What are people saying?

AI-generated from recent customer reviews

Billing Issues

Multiple customers reported ongoing billing problems, including late fees and unresponsive customer service.

Cleanliness

The gym is generally praised for its cleanliness, though some customers noted issues with locker rooms and showers.

Staff Friendliness

Many reviews highlight the friendly and helpful nature of the staff, contributing to a welcoming atmosphere.

Equipment Availability

Customers appreciate the variety and availability of equipment, although some noted that certain machines are frequently out of order.

Location Convenience

The gym's location and parking availability are frequently mentioned as positive aspects.
  • SC
    Stephanie Cisneros
    1 day ago
    1.0
    Ive been coming in with my son for a while now. Scan my phone no questions asked by any tram member. Ive been a member since 2018 and the man in the front clearly having a bad day tells me to register the kid that ive been coming in with... finally he starts to do his job? After all this time.... no one has mentioned anything to me ever and today. Canceled my membership. This isnt the first interaction with him. He "accidently" Canceled my membership a few months ago. Really disappointed.
  • JG
    J Garcia
    3 days ago
    5.0
    It’s a cool gym and all but when are you guys getting free weight/squat racks with platforms? I keep seeing other planet fitness from other states making the upgrade. What about this one?👀
  • JJ
    Jake Jaeger
    Oct 20, 2025
    1.0
    I keep having billing issues and get charged an extra $20 a month! They never attempt to charge my secondary card, the card that they assured me would now be the primary card. It happened last month, they assured me that it wouldn’t happen again. This month, same thing, and they were unwilling to wave the late fee caused by them not trying my other card on file. Extremely unhappy! *11/13 I have spoken to two managers, from two different locations. Same results! They always assure me that it won’t happen again. I spoke with one, just yesterday, and he said it wouldn’t happen this month. I opened my PF app today and it looks like nothing has changed. The incompetence is astounding. Do yourself a favor and find yourself a different gym.
  • RS
    Rafael Solis
    Oct 3, 2025
    3.0
    To many haters
  • MC
    Monica Cortez
    Aug 26, 2025
    1.0
    I being coming to this location for the longest, I don’t know if they change management, but the gym is dust and dirty now , I always used to see someone from the crew cleaning all the time but not anymore.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Phoenix (Laveen), AZ?

Planet Fitness in Phoenix (Laveen), AZ is open 24 hours from Monday to Thursday, until 10 PM on Friday, and from 5 AM to 9 PM on Saturday and Sunday.

Where is Planet Fitness located in Phoenix (Laveen), AZ?

Planet Fitness is located at 3630 W Southern Ave, Phoenix, AZ 85041, USA.