Planet Fitness

4.5
514 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
26 E Baseline Rd, Phoenix, AZ
85042, United States

Hours

Reviews

4.5
514 reviews
5 stars
399
4 stars
57
3 stars
19
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness, noting well-maintained equipment and facilities.

Staff Quality

Feedback highlighted friendly and helpful staff, although some reviews mentioned inconsistent customer service experiences.

Atmosphere

The gym is described as a welcoming, non-judgmental environment, making it comfortable for all members.

Equipment Availability

Customers appreciated the variety and availability of workout equipment, although some noted issues with specific machines being out of order.

Billing Issues

Several reviews pointed out problems with billing practices, including unexpected charges and difficulties in resolving these issues.
  • DA
    Dinah Armstrong
    Oct 27, 2025
    5.0
    So I have been a member of and on for many years. This location is very spacious, the locker rooms have actual CHANGING ROOMS so you don't have to be naked in front of people. This location always has everything in stock like cleaning spray/paper towels. Employees are very informative and helpful. *Clean *Great staff *Bigger better layout *Great price Jesus is one of the people that work there that knows so much and can help a lot if there is questions For fitness training and can most likely get you assistance with PT Thank you PF Family for opening overnights as well! The Alhambra location has been closed off n on for months but that's okay THIS LOCATION IS BETTER. :) DEFINITELY COME TO THIS LOCATION EVERYBODY!
  • II
    innersmsm
    Oct 15, 2025
    2.0
    I don't like seen the news will riding the stationary bike you have no options to change the Chanel. I want to see the game not breaking my neck trying to watch it on the other side.
  • MS
    Mario Salazar
    Sep 17, 2025
    4.0
    Nice gym has upstairs and downstairs. Plentyof machines, to use
  • RR
    Ryan
    Aug 26, 2025
    2.0
    Last night a heavy monsoon rolled through, kicking up crazy dust, so thick it wasn’t safe to drive in, let alone walk through. Power went out during my workout, and the staff immediately yelled that everyone had to go. We were forced outside, into a raging haboob. Lots of folks took the rail or walked here; luckily I had a car. But even then, the traffic lights were out all over, and it definitely wasn’t safe to drive. Really pathetic behavior. I was about to get a membership here, but this inhumane treatment convinced me not to.
  • JR
    Jennifer R
    Aug 7, 2025
    5.0
    Last is first. First is last. Last gym I've tried. Im surprised! I loved it! Staff is helpful. Definitely a non judgemental zone. Clean bathrooms. Clean equipment. Easy to use. Flat screen televisions logically setup. Entertaining. Definitely will have you working out a bit longer. Made my day! Thanks planet fitness!

Frequently Asked Questions About Planet Fitness

What type of gym environment does Planet Fitness Phoenix (South Mountain) provide?

Planet Fitness provides a welcoming Judgement Free Zone® where everyone can build strength at their own pace with best-in-class equipment.

What are the operating hours of Planet Fitness at this location?

The gym is open 24/7 from Monday through Thursday, until 10 PM on Friday, and from 5 AM to 9 PM on Saturdays and Sundays.