National Seating & Mobility

3.5
38 reviews

About

Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

National Seating & Mobility
4202 East Elwood Street, Phoenix, AZ
85040-1954, United States

Hours

Reviews

3.5
38 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
3
1 star
11
  • JU
    Joe Underwood
    Nov 10, 2025
    2.0
    Glad to see other people have had positive experiences but mine has been legitimately the worst experience I've ever had getting a wheelchair. Jeremy fit me for my chair and was great. This would be a 5-star review if I could do the entire process through him. The rest of the company has been exceptionally terrible to work with. Months and months of back and forths trying to figure out what they needed from myself and my PCP. Took legitimately 6 months for them to figure out how to get 2 signatures from my PCP. Now we're having another issue during the billing phase and playing phone tag for days over something that should be able to be handled much quicker. My advice if you MUST go through this company is be prepared to be the middleman and do literally everything for them. Physically get all of the needed paperwork from them and physically bring it back to their office. If you rely on them to do things electronically, you won't have your equipment for a year. Honestly would rather just buy my own wheelchair out of pocket than go through this company again.
  • BG
    Billy Gaul
    Oct 31, 2025
    5.0
    Mason was great. He made sure i was comfortable and safe in my new chair, making adjustments until i did. Mason even helped move my old chair from my upstairs which really helped.
  • DS
    Douglas Stutheit
    Oct 15, 2025
    5.0
    I was just delivered my New manual Tilite Wheelchair along with my new J2 cushion. Mason Sauls was my ATP for this order, he was fantastic. Just a super nice guy went out of his way to help me came out to my house two different times. I really enjoyed talking to him and I can tell that he thoroughly loves his job, which just made the experience That much more exciting. It’s always fun to get a new wheelchair but it can be very stressful As well.Mason Was a great help Throughout the entire process. He listened to me and Understood my needs and was willing to take the time necessary to get everything ordered correctly. It can be a Nerve-rackingsituation ordering a new custom manual wheelchair because if you get it wrong, you can’t return it. Mason was on top of things and everything went According to plan. Thanks, Mason. ♿️♿️
  • EV
    Elizabeth VR
    Aug 18, 2025
    4.0
    So my wife went and we had the absolute pleasure of having Jeremy Pierce help us. He took his time and answered both of our questions. We enjoyed the experience so much that my mother-in-law is also getting a scooter from NSM and Jeremy! He loves what he does and it shows!!
  • AA
    Anony
    May 30, 2025
    5.0
    Aaaagh! I just got my new chair and I've gotta say my experience was great! Working with Mason Sauls was super refreshing because along with his superior knowledge of chairs he was also just as enthused as I was about it! He would emphasize how much he just wanted to get his clients "what they are going to be happy with", he worked hard even when I had to adjust a few aspects along the way, 👍! Proof? I AM SUPER STOKED WITH MY NEW WHEELS! CHECK IT OUT:

Frequently Asked Questions About National Seating & Mobility

What services does National Seating & Mobility in Phoenix offer?

National Seating & Mobility provides one-of-a-kind mobility solutions including remote evaluations, service and repair of wheelchairs, mobility scooters, stairlifts, and wheelchair lifts, designed for comfort and safety.

What are the business hours for National Seating & Mobility in Phoenix?

The business operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. It is also closed on major holidays such as Thanksgiving and Christmas.