Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
144 reviews
5 stars
137
4 stars1
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, including Brando, Celine, and Garrett, received high praise for their exceptional customer service, being described as kind, helpful, and knowledgeable.
Professionalism
Customers noted the professionalism of the staff, particularly in assisting with frame selection and providing detailed information about products and services.
Atmosphere
The store's atmosphere was described as relaxed and welcoming, contributing to a positive shopping experience.
Product Selection
The location offers a wide variety of stylish frames and lenses, which customers appreciated when selecting their eyewear.
Repair Services
The staff was commended for their quick and effective repair services, enhancing customer satisfaction.
- USUri SukhodolskyJan 2, 20265.0Very kind and helpful staff.
- MPMishka PowellNov 6, 20255.0I would like to give a huge thanks to Brando and Garrett for their exceptional customer service. I am a regular customer, visiting from out of town and had the pleasure of being helped by these two gentlemen who provided exceptional customer service, they went above and beyond to accommodate me and provided me with trial lenses while I’m here in Pheonix. I left my prescription lenses back home and I’m am here for a for a very special event tonight, their professionalism kindness, and willingness to help truly stood out. I’m so grateful for their assistance. Highly recommend LensCrafters and especially this location!!!
- MHMichael HallOct 22, 20255.0Macy’s Lens Crafters is absolutely professional, and friendly. I love the Macy’s Biltmore location..Thank guys.
- JSJoanna SosinskiSep 22, 20255.0I would like to recommend Brando who was helping me to chose my new, top of the line Progressive Eyeglasses. He has a lot of patience for his clients or patients, he took his time to get me the best discounted price I can possibly get between my health insurance and store discounts. Excellent customer service Brando!
- HSHotRock SupaJointAug 31, 20255.0Garrett was awesome!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Macy's offer?
LensCrafters at Macy's provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyeglasses and sunglasses brands.
Which designer brands can I find at LensCrafters at Macy's?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Polo, Tiffany & Co., and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at Macy's?
Yes, you can schedule your eye exam online via LensCrafters' scheduling link.
Where is LensCrafters at Macy's located exactly?
LensCrafters at Macy's is located inside Macy's at Biltmore Fashion Mall, 2410 E Camelback Rd, Phoenix, AZ 85016.
Are there any nearby places where I can grab a coffee before or after my visit to LensCrafters?
Yes, Starbucks is located nearby where you can enjoy coffee and beverages before or after your eye care visit.
What other stores or attractions are near LensCrafters at Macy's that I might want to visit?
Nearby you can find stores like Pandora Jewelry, Sunglass Hut at Macy's, and Home Decor at Pottery Barn, as well as dining spots like Haagen-Dazs and Crush Lounge.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the location has a wheelchair accessible entrance for customer convenience.
What payment methods are accepted at LensCrafters at Macy's?
They accept various payment options including American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and check.