Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
325 reviews
5 stars
273
4 stars
6
3 stars3
2 stars
6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Kayla, Alyson, and Paris.
Eye Exam Experience
Several reviews highlighted positive experiences during eye exams, noting thoroughness and professionalism from the doctors.
Product Selection
Customers appreciated the wide selection of eyewear available, including various brands and styles.
Mixed Experiences
While many reviews were positive, some customers reported issues with insurance processing and customer service, particularly regarding billing and appointment management.
Repair Services
Customers expressed satisfaction with the repair services offered, noting quick and effective assistance with glasses adjustments and repairs.
- DDDominiqueNov 17, 20255.0Always have a great experience here. Have been coming here the last several years. Kayla is always superb and really helpful. Most recently I worked with Alyson who was great. She helped me find the best deals with my insurance and was able to get me everything I needed!
- AVAlfred VargasNov 15, 20255.0LensCrafters is number one in the industry. I tried taking my prescription from LensCrafters to another place to have the prescription filled and I was not impressed. I will never be doing that again and I will stay faithful to LensCrafters who has never underachieved. Thank you LensCrafters for being so amazing and for saving me over $1,000 on this year's prescription.
- KBKathryn ByrdNov 14, 20255.0The staff at this location are always friendly and professional. I have purchased from them many times over the last twenty years and have always been extremely happy with the service and the product.
- VMVictor MartinezNov 5, 20255.0This is my 4th year coming to LensCrafters Kassy is such an amazing person she is professional, knowledgeable and very kind she has helped me every single year and that’s why I keep coming back!! So happy to have her there to help out with picking out glasses and what fits me better and what not so helpful thank you Kassy!
- KAKeirston AbramsNov 4, 20251.0Scheduled an appointment and ended up waiting and being here for a couple hours. Sales associate was openly saying negative comments about her past customers instead of talking through the different add ons and sizing. The eye exam went well, it was a bit of a wait to be seen but was a better experience then the sales side. Likely not returning to LensCrafters at all in the future.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters?
LensCrafters is open Monday from 9 AM to 6 PM, Tuesday through Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online at LensCrafters' appointment page: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0197&storeId=10851
Does LensCrafters provide services for children needing glasses?
Yes, LensCrafters recommends taking your child for a comprehensive eye exam to determine if they need glasses, as many children with vision problems may not realize it. Signs include squinting, sitting close to the TV, and sensitivity to light.
What payment methods does LensCrafters accept?
LensCrafters accepts payment by American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What nearby places could I visit along with LensCrafters for health-related needs?
Near LensCrafters, customers can visit DNA Eye Group for additional optometry services, Rusty Jones Ortho for orthodontics and dental care, and Sonora Quest Laboratories for health testing.
Are there nearby dining options around LensCrafters for after your visit?
Yes, after your visit to LensCrafters, you can dine at nearby LongHorn Steakhouse, enjoy pizza at Cicis Phoenix, or get coffee at Black Rock Coffee Bar.
Which nearby services can assist with legal or immigration needs?
If you require legal or immigration services near LensCrafters, you can visit Abogados a tu alcance, IRenovar, and Pace Law Group | Abogados A Tu Alcance located nearby.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup service for your convenience.