LensCrafters

4.7
224 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
12605 N Tatum Boulevard, Phoenix, AZ
85032-7791, United States

Hours

Reviews

4.7
224 reviews
5 stars
203
4 stars
0
3 stars
3
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting Milla's exceptional service.

Expertise

The staff, including doctors and associates, were noted for their thoroughness and ability to explain options clearly, enhancing customer understanding of their eye care needs.

Repair Services

Many reviews mentioned positive experiences with quick and effective repair services for glasses, often provided free of charge.

Product Selection

Customers appreciated the wide variety of frames and lenses available, making it easier to find suitable options.

Mixed Experiences

While most feedback was positive, some customers reported issues with order delays and booking problems, indicating room for improvement in operational efficiency.
  • CC
    Cole Cole
    Nov 9, 2025
    5.0
    Niko was amazing helping find the perfect frame! He made the process delightful and fun!
  • MC
    mia chanice
    Oct 25, 2025
    5.0
    The fixed my glasses free of charge when I was there for a vacation , they are life savers
  • J_
    Justinaz _rc
    Oct 5, 2025
    5.0
    Exceptional service!
  • KK
    Katherine K
    Oct 2, 2025
    5.0
    Milla was so helpful! It’s been a while since I’ve gotten glasses and she walked me through all the different options and what would be best with my insurance plan, plus helped me pick a cute pair of frames 😊
  • RP
    R Portillo
    Sep 17, 2025
    5.0
    Having not needed prescription glasses my whole life, the process was new and daunting to me. I chose LensCrafters for convenience, but found Milla to be very knowledgeable, helpful and patient through the process. She walked me through the whole process of selecting then fitting me for the perfect progressive, transition Ray Bans. I would not hesitate to shop with Milla again and recommend LensCrafters to anyone who needs new glasses.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.