Business Details
About
Home Health Care ServiceSenior Citizen CenterHome Care Agency
Home Instead® has built a reputation for providing quality home care for seniors, including care for people with Alzheimer's, respite care, companionship, transportation, medication reminders, and live-in companions. And we’ve recently joined forces with Honor Technology, Inc. to expand the world’s capacity to care. Our proprietary Care Platform combines local care, 24/7 support, and easy-to-use technology to provide consistent care to the highest standards. We meet with you in person for care consultations, re-assessments, check-ins and more. Our highly trained caregivers (Care Professionals) are matched to your specific needs. And the Family App keeps family members in the loop with daily Care Notes. Call today for a free assessment.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Home Instead, Home Care Services of Phoenix
1430 East Missouri Avenue, Phoenix, AZ
85014, United States
Hours
Reviews
5.0
23 reviews
5 stars
23
4 stars0
3 stars0
2 stars0
1 star0
- KHKaye HelmNov 4, 20255.0Our letter to Mindy Weber says everything we are feeling about this wonderful home care company. Mindy, we are so impressed with our first day of care. Everyone on our care team has made it so easy and are wonderful communicators who absolutely know what they're doing and love what they're doing. Rachel, Ellie and Ify have made us feel like we are your very most important clients. This by design, I am certain, but added to that are their kind, genuine and compassionate personalities that already have given us such peace of mind and validated what an excellent choice we have made to find ourselves in your care. Thanks Mindy. It all began with you. Kaye & Steve Helm
- BBBrianna BrooksNov 4, 20255.0I’ve had the pleasure of working with Home Instead for the past 6 years. In that time I’ve built some of the most amazing relationships with not just coworkers but families and clients as well. Being able to make someone’s day a little brighter or make someone load easier has been a joy to me. I couldn’t ask for a better office team. Cathy and Ellie are so hands on and always ready when needed. To ensure that Care Pro(s) are able to give the best quality of service to our client.
- NMN. MoreyJul 12, 20255.0Home Instead has been a life saver! Several months ago, a change in health put my wife in a wheelchair and in need of a lot more support. A couple of her doctors suggested we get in touch with Home Instead to provide assistance around the house, and they were right. From the start Home Instead has been responsive, flexible, and supportive. Our current caregiver, Wanda, is truly one of the most patient, helpful, and wonderful human beings on the planet. She anticipates my wife’s needs, supports her at doctor appointments, and communicates well with me. I couldn’t ask for anything more.
- ESEmma SutherlandJul 8, 20255.0I chose Home Instead care providers after my mother, Marcia, was discharged from the hospital several years ago. I live out of state and needed quality, layered care at her skilled nursing facility in Phoenix which is now her home. From the beginning, the Home Instead nurse, Cathy, who evaluated my mom and managers such as Melissa have been a godsend. Melissa is such an asset to Home Instead and really gets to know her clients and their nuanced needs while coordinating all patient care. Through Melissa, I have had the pleasure of having a number of wonderful care pros assigned to my mother. Right now for quite some time, Marcia has had the privilege of being cared for consistently on different days by Monica and Lorena, respectively. These two care providers are loving, highly professional, dependable, engaging, and provide superior patient services for Marcia. They both are so focused on providing the best care possible and communicating important updates to me about Marcia's condition. Most importantly, Marcia adores Monica and Lorena and has really bonded with them. They make sure she eats well, engages in enrichment activities such as reading, puzzles, taking strolls, and that she's safe and well cared for. I am so grateful for both of them. They have made such a difference in Marcia's recoveries after a few different hospital stays. They literally have nursed her back to health each time. Lifesavers I call them - this entire Home Instead team. Thank you! Emma
- CPCarol ParkerJun 3, 20255.0I’ve had the pleasure of working with Home Instead in Scottsdale, Fountain Hills, Paradise Valley area for the past several year and have been very impressed by the quality, compassionate care I’ve witnessed time and time again. As a hospice provider, our patients and their families are at their most vulnerable and sensitive point in life’s journey. It is such a comfort to know that we can turn to Home Instead when additional care is needed, knowing our patients will be cared for in a consistent and professional manner. The care managers and care pros have always been top notch. I have especially appreciated working with owner Kelly, director Amanda and their team. It truly is personal with this organization! I would highly recommend their services to anyone looking for care for a loved one.
Frequently Asked Questions About Home Instead, Home Care Services of Phoenix
How do I know when my loved one is ready for in-home care?
The best thing to do is call and speak with one of our advisors. Through a short phone call we can point you in the right direction. Here are some triggers to look for:
1. Are simple tasks becoming more difficult (laundry, dishes, meals, grocery shopping)?
2. Decline in appetite or loss of weight
3. Not driving, going out or socializing
4. Calling you and your family more frequently because they are lonely
5. Cognitive decline
6. Falls or balance issues
7. Getting behind on bills or errands
Are you contracted to serve Veterans?
Yes, we are contracted with the VA and are proud and honored to serve the Veterans in our community
How do you train your caregivers?
All of our care professionals are required to go through the Home Instead training, regardless of their background or experience. We focus on safety, building relationships, Alzheimer's & Dementia, personal care and much more. We also have a local skills lab where care professionals can be trained on new techniques or brush up on existing skills with our team. Lastly, ongoing education is an important measure of quality. Our care professionals receive ongoing training through on-the-job training and classroom education related to specific diseases and topics impacting aging adults.
How do we get started with care?
1. Call us today and speak with one of our local advisors.
2. Schedule a free care consultation.
3. The purpose of the care consultation is to assess the safety of the home, learn about those receiving care (cognitively, socially, physically) so that we can match the right care professionals, and recommend a schedule that will meet your needs!
What if I want to discontinue services after starting?
Home care is a very personal decision. Because of this, we are committed to delivering a positive onboarding experience for you and your loved one. In the event that we are not meeting your need or your needs have changed, you are not obligated to continue services for any amount of time, nor do we bill you for services that we have not provided.
What types of senior care services does Home Instead, Home Care Services of Phoenix provide?
They offer dementia care, Alzheimer's care, personal care, companionship, transportation, medication reminders, light housekeeping, meal preparation, 24/7 care, overnight care, veteran care, end-of-life care, and safety oversight.
How can I get started with care services at Home Instead, Home Care Services of Phoenix?
You can start by calling the local advisors to schedule a free care consultation, where they assess home safety and specific needs to match the right care professionals and recommend a suitable care schedule.
Are the caregivers at Home Instead, Home Care Services of Phoenix professionally trained?
Yes, all care professionals undergo Home Instead training focused on safety, relationship building, Alzheimer's and Dementia care, and personal care, along with ongoing education and practice in a local skills lab.
Does Home Instead, Home Care Services of Phoenix serve veterans?
Yes, they are contracted with the VA and proudly serve veterans in the community.
What payment methods are accepted by Home Instead, Home Care Services of Phoenix?
They accept American Express, Check, Discover, Mastercard, and Visa.
What are the business hours of Home Instead, Home Care Services of Phoenix?
They are open 24 hours a day, 7 days a week.
Where is Home Instead, Home Care Services of Phoenix located?
They are located at 1430 East Missouri Avenue, Suite 200, Phoenix, AZ 85014, USA.
Which nearby medical facilities can I visit around Home Instead, Home Care Services of Phoenix?
Nearby medical facilities include Arizona Foot and Wound Specialists, BestLife Clinic and MedSpas, Arizona Psychiatric Health, and Sun Valley Spine & Orthopedic.
Are there legal services near Home Instead, Home Care Services of Phoenix for elder care or related needs?
Yes, there are several legal service providers nearby such as Carpenter Law Firm, Bayham Jerman Plc, Lazzara Law Firm, Clark & Schloss Family Law, P.C., Rivera Law Group PC, and The Law Office of Jared Allen.
What nearby educational institution is close to Home Instead, Home Care Services of Phoenix?
Wayland Baptist University, a college campus building and education center, is located near the facility.