Family First Vision Care - Desert Ridge is your neighborhood eye doctor located at 21001 N. Tatum Blvd. Your Phoenix eyecare center offers genuine eye care where your eye health and wellness is our primary focus.
Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.
Dr. Paul received high praise for his thoroughness, professionalism, and ability to explain complex issues clearly.
Staff Issues
Several customers reported poor experiences with front desk staff, citing unprofessional behavior and lack of customer service skills.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about long wait times and issues with billing and communication.
Overall Experience
Most customers expressed satisfaction with their overall experience, particularly with the eye exams and the care provided by Dr. Paul.
MB
M B
1 day ago
4.0
I've been going here for years having a good experiences. Not happy on my last visit that they are now charging 3% to use a credit card.
PK
Pete K.
3 days ago
5.0
It was great to see Dr. Paul again!!
Great visit as usual. See you in six months!!
BG
Bart Garlotte
4 days ago
5.0
Quick and easy, everyone was friendly and professional.
RS
Rosalind Schoppet
Jan 5, 2026
5.0
Excellent service
NN
NDAZ
Dec 11, 2025
4.0
Love the doctor. The girls at the front desk need to brush up on their customer service skills.
Frequently Asked Questions About Family First Vision Care - Desert Ridge
What services does Family First Vision Care - Desert Ridge offer?
Family First Vision Care - Desert Ridge provides comprehensive eye exams focusing on both vision changes and overall eye health to ensure early detection and prevention of eye issues.
Where is Family First Vision Care - Desert Ridge located?
It is located at 21001 N. Tatum Blvd, Ste 18-1030, Desert Ridge, Phoenix, AZ 85050, next to Hi Health.
What are the operating hours of Family First Vision Care - Desert Ridge?
They are open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. The clinic is closed on Sundays.
How can I schedule an eye exam at Family First Vision Care - Desert Ridge?
You can schedule your eye exam online by clicking on their scheduling link or visit their website to select your preferred date and time.
What payment methods are accepted at Family First Vision Care - Desert Ridge?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is the clinic accessible for people with disabilities?
Yes, Family First Vision Care - Desert Ridge has wheelchair accessible restrooms and facilities.
What languages are spoken at Family First Vision Care - Desert Ridge?
The clinic offers services in English and Spanish to accommodate a diverse range of customers.
What nearby wellness and fitness centers can I visit before or after my eye appointment?
You can visit Reformed Pilates or Radi8 Hot Yoga, both nearby fitness venues that offer pilates and yoga classes respectively, for a wellness boost along with your eye care visit.
Are there any nearby places where I can grab a meal or coffee around Family First Vision Care - Desert Ridge?
Yes, nearby you have Breakfast Kitchen Bar for brunch or a cafe experience, Nekter Juice Bar for smoothies, and Chipotle Mexican Grill for fast casual dining.
What beauty and personal care services are located near Family First Vision Care - Desert Ridge?
Close by are several beauty salons and spas such as European Wax Center, Derma Health Skin & Laser, Vybe Salon, and The Beauty District Salon Suites offering haircuts, waxing, skin care, and other beauty treatments.