Family First Vision Care - Desert Ridge

4.8
1662 reviews

About

OptometryEye Care Center
Family First Vision Care - Desert Ridge is your neighborhood eye doctor located at 21001 N. Tatum Blvd. Your Phoenix eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Family First Vision Care - Desert Ridge
21001 N. Tatum Blvd, Phoenix, AZ
85050, United States

Hours

Reviews

4.8
253 reviews
5 stars
228
4 stars
9
3 stars
6
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Doctor Quality

Dr. Paul is consistently praised for his thoroughness, professionalism, and ability to explain complex issues clearly.

Staff Performance

While many reviews commend the friendly and knowledgeable staff, there are notable complaints about the front desk service and efficiency.

Customer Experience

Overall, customers report positive experiences during their visits, but some express frustration with appointment scheduling and billing issues.

Long Wait Times

Several customers reported long wait times for appointments, which negatively impacted their overall experience.

Communication Issues

There are complaints about misleading promotions and lack of communication regarding appointment details and billing.
  • SH
    Sondra Hasiba
    Oct 25, 2025
    5.0
    The doctor was great and I had a good experience overall!
  • RM
    Robert Medina
    Sep 17, 2025
    5.0
    Staff is friendly and professional
  • KS
    Kathy Sweany
    Sep 10, 2025
    5.0
    Dr. Paul has been "my" optometrist for years, and I couldn't be happier. I referred my brother and parents to him and they were just as pleased. He seems to know everything there is to know about eyes; his exams have been thorough, he has clearly answered all my questions, and he has provided good solutions to eye problems I've encountered. Mandy, who works at the front desk and administers eye tests, has also been a joy to interact with. She is kind, efficient and knowledgeable. They have made me a forever patient.
  • GB
    gordon brownlie
    Sep 3, 2025
    5.0
    I was treated with great care and inspiration. I look forward to my new Glasses 🤓. Thank You.
  • KG
    Kris Gutierrez
    Aug 22, 2025
    5.0
    It was a very pleasant and thorough visit.

Frequently Asked Questions About Family First Vision Care - Desert Ridge

What services does Family First Vision Care - Desert Ridge offer?

Family First Vision Care - Desert Ridge provides comprehensive eye exams focusing on both vision changes and overall eye health to ensure early detection and prevention of eye issues.

Where is Family First Vision Care - Desert Ridge located?

It is located at 21001 N. Tatum Blvd, Ste 18-1030, Desert Ridge, Phoenix, AZ 85050, next to Hi Health.