Mental Health ServiceMental Health ClinicPsychologistPsychotherapy
Elevate Mental Health, conveniently located in Phoenix, AZ offers both in-person and virtual mental wellness and behavioral health support to help get you back to feeling your best. Our licensed psychiatrists, nurse practitioners and therapists work with you to help meet your specific needs and goals, at your own pace. Elevate Mental Health is a part of Optum Behavioral Care.
Charges you after you cancel. They then ignore all messages and emails.
Shady practice. Tyler Maneth you and your team should be ashamed of yourselves!
Go anywhere else, these people apparently want you to struggle even more than you already do.
MW
myong waker
Nov 27, 2024
5.0
Dr. Michael Rockwell. Is very professional, and he try hardest to find what works for you. You're not just a number to him. He does care.
SE
Samantha Elena
Sep 13, 2023
1.0
This place should be shutdown. If I could give it no stars I would...I've worked in healthcare before and I can honestly say the staff are EXTREMELY RUDE!!! I called to make an appointment here through EAP and the person I spoke to was extremely rude when I called the first two times. My understanding I had an appointment set. I call again to give the authorization number through EAP. Same person tells me that I didn't set an appointment with her. Why give me a provider's name and a time when called the first time? If it was not an actual appointment when I called to give you the authorization a 2nd time. I asked to speak to a someone else. I was told their was no one else. Same person said she did REMEMBER speaking to me and that she needed my name and demographics and authorization. I was there to give it to her. She kept repeating herself. I asked if she remembered me than you should know who I am already. I had asked to speak to her supervisor. She RUDELY said "You know I don't think you'd be a good fit here." HUNG UP! DON"T EVER REQUEST HELP HERE. This person did not want to help and if that was said they don't care much about people at all with mental illnesses otherwise why give us so much trouble when we are trying to request the help ourselves.
SS
Shannon
Jul 30, 2018
2.0
The most frustrating thing for me is feeling like I'm not being heard. You're only left with the option of leaving a voicemail which is listened to and relayed to the Dr. by an asst. We all know how the telephone game plays out at the end.... 99 percent of the time the messages aren't correct leaving me agitated and frustrated because I'm not receiving the attention or care I deserve. A simple refill request shouldn't be this complicated. Luckily it's not something I'll withdraw from so hopefully we'll get it correct tomorrow. Fingers crossed.
JC
John Chandler
Apr 12, 2017
5.0
I have had nothing but good experiences here. I had a problem with a billing issue but I simply wrote them a letter explaining what happened and it was taken care of within a few days.
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