ASH provides long-term inpatient psychiatric care to Arizonans with mental illnesses who are under court order for treatment. The hospital operates programs within a 260-bed funded facility, is accredited by The Joint Commission, and the Civil Hospital is certified to receive reimbursement from the Centers for Medicare and Medicaid Services (CMS).
Patients are admitted only on an involuntary basis pursuant to a court order due to the severity of their mental illness or behavioral disorder and an inability to be successfully treated in a community facility, as a result of their involvement in the criminal justice system, and/or their propensity to pose an imminent risk to public safety should they be released to the community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.