LensCrafters Optique

4.7
391 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters Optique
9828 W Northern Ave, Peoria, AZ
85345, United States

Hours

Reviews

4.7
391 reviews
5 stars
353
4 stars
7
3 stars
4
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Diana, Alexis, and Michele for their exceptional service.

Professionalism

Customers consistently noted the professionalism of both the doctors and staff, highlighting thorough examinations and clear communication.

Product Variety

The store offers a wide selection of glasses and frames, catering to various styles and needs, which customers appreciated.

Mixed Experiences

While most reviews were positive, there were some negative experiences related to communication issues and specific staff interactions that detracted from the overall satisfaction.
  • ME
    Michelle Estrada
    4 days ago
    5.0
    My glasses were ready in less than a week i’m so excited about that and everyone was amazing
  • RD
    Rona Dresser
    Jan 7, 2026
    5.0
    Very impressed with Dr. Trinh and staff at this Lenscrafters on Northern Ave in Peoria.
  • AH
    Arielle Harris
    Dec 31, 2025
    5.0
    Michelle at LensCrafters was absolutely amazing! She helped me immensely while picking out new frames for my boyfriend and made the entire experience so easy and enjoyable. She is extremely knowledgeable, soft-spoken, and very friendly. Her customer service went above and beyond, she truly took her time, answered all my questions, and made sure everything was perfect. Michelle completely made my day, and I can’t thank her enough for such a wonderful experience. Highly recommend asking for her!
  • LV
    Leona Valdez
    Dec 31, 2025
    5.0
    Today I went to pick up my prescription glasses and Diana helped me and she was serious the most amazing ever!!! She went above and beyond with explaining my prescription, my new progressive glasses, ordering sunglasses, helping with insurance questions!! Diana is the definition of what customer service should look like and it is rare these days!!! Thank you Diana! I’ll be back in!!!
  • KK
    Kyle Kornfeld
    Dec 28, 2025
    5.0
    Hayley is a ROCKSTAR!!! Best optical experience I've ever had hands down. Never knew getting new glasses could be similar to the hands on touch of buying a house, Lenscrafters PHX has done things right. THANK YOU!

Frequently Asked Questions About LensCrafters Optique

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.