Planet Fitness

4.5
462 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
10525 N Oracle Rd, Oro Valley, AZ
85737, United States

Hours

Reviews

4.5
462 reviews
5 stars
350
4 stars
52
3 stars
13
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and courteous.

Cleanliness

The gym is consistently reported as clean and well-maintained, including locker rooms and equipment.

Equipment Issues

Some customers expressed concerns about the age and maintenance of certain equipment, as well as overcrowding and lack of personal space.

Customer Service

Mixed reviews on customer service; while some had positive experiences, others reported poor service and issues with membership policies.

Atmosphere

The gym is described as having a welcoming atmosphere, though some noted it can get crowded at peak times.
  • KO
    Kim O’Donnell
    Nov 12, 2025
    1.0
    They accept ALL service animals in there, including anxiety dogs. Who wants to work out beside a long haired dog inside a gym that is poorly ventilated? The people that actually need service dogs should only be allowed in there. The woman needs a service dog when she’s on the treadmill at a 16 incline and hanging on for life but she needs her service dog. She is NOT handicap. The people that actually need service dogs have proper documentation on the dog and it is helping them out. Evelyn, the so called “club manager”, accepts all kinds of animals. She doesn’t care as long as you’re paying your monthly payment. I refuse to go back. I will include a picture of her business card, not that it helps. She wants to manage a zoo. Also, your TV selection stinks! You have all news channels and very few other options. Plus the TV Land on is NOT the correct choice. You obviously don't know or don't care. I hope the night shift guy, Robert, can find a better job outside of Planet Fitness. I will also get in touch with the corporate office and the BBB. Hey Evelyn, your employees know right where to sit so that you can’t see them. That’s how aware you are about your own business. Wow! Unbelievable. Plus, it stinks like dog in your business.
  • CC
    Christopher
    Oct 21, 2025
    5.0
    Adam is the man! Always courteous and helpful!
  • TK
    ty kelly
    Oct 15, 2025
    5.0
    Therese is always very helpful and friendly! I had a great experience overall she made the service quick and easy, and everything went smoothly. I’d definitely recommend this place to others
  • JT
    Jack Talmage
    Oct 9, 2025
    5.0
    Retirement provided lots of free time. So now when I am not golfing, I find myself going to the gym. Never thought I would become a "gym rat". The experience is made more enjoyable by the cleanliness and availability of the equipment AND....being greeted by the very friendly and courteous staff, particularly the bright smile of THERESE!!
  • AH
    Aaron Hall
    Oct 7, 2025
    1.0
    Horrible customer service. My wife has a black card whatever membership. I came with her so she could use the shower before an appointment. I asked if i could use the equipment while i waited the response was no she has to be here. I said she is here using the shower. They said no sorry. Im pretty sure PF if you want to just try it out one time you can. That could have been an option or look up my wife and see she is here and a member and go right ahead. None of these options were offered just no sorry. I think the girls behind the counter need some customer service training. It was too easy to make a customer happy and it all washed iver their heads. I guess they were too buisey behind the counter gossiping about other customers and how they dress and what they wear. Yet another bad customer service quality.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Oro Valley (Rooney Ranch), AZ?

Planet Fitness in Oro Valley is open 24/7 Monday through Thursday, closes at 11 PM on Friday, 5 AM to 9 PM on Saturday, and 5 AM to midnight on Sunday.

Where is the Planet Fitness gym located in Oro Valley?

It is located at 10525 N Oracle Rd, Oro Valley, AZ 85737, USA.