Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
386 reviews
5 stars
324
4 stars
12
3 stars4
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting individuals like KC, Tami, and Nanette.
Mixed Experiences
While many reviews were positive, some customers reported poor service, particularly regarding communication and handling of warranties or insurance issues.
Efficiency
Several customers noted the quick and efficient service during eye exams and the selection of glasses, with many receiving their glasses sooner than expected.
Product Quality Concerns
Some customers expressed dissatisfaction with the quality of glasses and issues related to warranties, indicating a need for better product assurance.
Store Environment
The store was described as clean, modern, and welcoming, contributing to a positive overall shopping experience.
- RHRonnie HudsonOct 19, 20255.0Jerry was great. Came in with a broker nose pads and he got them replaced in 3 mins. No charge. Amazing service!
- SMSteph MOct 12, 20255.0Cheyanne is amazing
- MGmia gSep 25, 20251.0Really bad service and they are always changing their “services” one person says one thing then the other another. We been with them for a long time…, it’s just a lil irritating when you spend 2k with them and still have to pay if something happens to your glasses even when you have warranty. Last time.
- MMMelvinSep 22, 20255.0The Experience was A1 across the board! The Doctor was Amazing and so nice, super thorough! They take Retinal Images so I didn't have to be dilated! The Doctor showed me the photos and let me know about all the inner workings and health of my eyes! The LensCrafters associates were all so nice and helpful with finding me the perfect pair of glasses! I Highly Recommend DNA Eyegroup and LensCrafters for your eye health check and glasses needs!
- SGSergio GSep 21, 20255.0Tonae was amazing! Helped me out, figuring out what lenses I needed my budget, etc. not my first time and it was overdue by 2 years. I was told 7-10 days for my new glasses… guess what? 4 days. I can see clear now. I definitely recommend this place, and Tonae, is such a fantastic person. Even the eye exam was ok too. Great experience for sure everyone is so nice! When I went to pick up my glasses, I could tell everyone was busy, the gentleman that helped me was nice too. Didn’t catch his name… Recommend 10x
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Mesa offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands are available at LensCrafters Mesa Grand Spectrum?
LensCrafters carries designer brands including Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
What vision insurance plans does LensCrafters Mesa accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters Mesa Grand Spectrum?
LensCrafters is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online at LensCrafters Mesa?
Yes, you can schedule your eye exam online through their appointment link on the LensCrafters website.
What payment options are accepted at LensCrafters in Mesa?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters in Mesa offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup services for customers.
What nearby dining options are available around LensCrafters Mesa Grand Spectrum?
Nearby dining options include Zero Degrees (fast food and bubble tea), Rubio's (Mexican and seafood restaurant), Mae-Khong Thai Tapas & Bar, Thai Time Kitchen, Cold Stone Creamery for desserts, Starbucks for coffee, L&L Hawaiian Barbecue, and House Modern Sushi Restaurant.
Are there entertainment options near LensCrafters Mesa?
Yes, you can visit AMC Mesa Grand 14 cinema, Dolby Cinemas at AMC for movies and festivals, or try arts and crafts at As You Wish Mesa Studio and As You Wish Pottery Painting Place nearby.
How can nearby places like Starbucks or AMC Mesa Grand 14 enhance my visit to LensCrafters?
Customers can grab a coffee at Starbucks before their eye exam or enjoy a movie at AMC Mesa Grand 14 after shopping for eyewear, making the visit to LensCrafters part of a convenient and enjoyable outing.