LensCrafters

4.8
202 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1411 South Power Road, Mesa, AZ
85206, United States

Hours

Reviews

4.8
202 reviews
5 stars
187
4 stars
6
3 stars
3
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individuals like Scott, Tami, and Marco going above and beyond.

Product Selection

The store offers a wide variety of frames and lenses, with many customers expressing satisfaction with the selection and the assistance provided in choosing the right products.

Efficiency

Many reviews highlighted the quick service and efficiency in handling requests, such as repairs and frame selections, contributing to a positive shopping experience.

Professionalism

The staff, including optometrists, were noted for their professionalism and thoroughness during eye exams, enhancing customer trust and satisfaction.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding billing issues and a negative experience with a manager, indicating some inconsistency in service.
  • AF
    Alicia Fleming
    Jan 5, 2026
    5.0
    The people working there are all So friendly and very helpful, will definitely stay in it LensCrafters for good
  • JP
    Jay Prowett
    Jan 3, 2026
    5.0
    Very well taken care of.
  • GS
    G So
    Dec 31, 2025
    5.0
    There's a Guy named Oz talk to him hes Awsome.
  • LH
    Laura Hatta
    Dec 21, 2025
    5.0
    Scott S was great. He was helpful and informative. We had to make a change just before payment. He fixed everything and said it was easy to change and not a problem. He made the change quickly and was smiling the entire time. Very good customer service. Thank you Scott. I'm looking forward to my new glasses.
  • RD
    Richard Drennan
    Dec 9, 2025
    5.0
    I spent over an hour calling Meta, Rayban, Target, Best Buy, tons of places trying to get replacement lenses for my Ray-Ban Meta glasses. Finally I checked with this LensCrafters and Marco was able to find exactly what I was looking for and get them swapped out and just a matter of minutes! He is a man of his word and has excellent customer service as do the other staff here

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.