LensCrafters

4.8
193 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1411 South Power Road, Mesa, AZ
85206, United States

Hours

Reviews

4.8
193 reviews
5 stars
179
4 stars
6
3 stars
3
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting individual team members for their exceptional service.

Expertise

Customers appreciated the thoroughness and knowledge of the doctors and staff, particularly in explaining eye health and helping with frame selection.

Efficiency

Many reviews noted the quick service and efficient processes, with customers often receiving their glasses or adjustments in a timely manner.

Product Selection

The store was commended for its wide variety of frames and styles, making it easier for customers to find what they were looking for.

Mixed Experiences

While most feedback was positive, some customers reported issues with pricing transparency and order fulfillment, indicating a need for improvement in these areas.
  • HC
    Heather Cheney
    Nov 17, 2025
    5.0
    Marco was super helpful and friendly! Highly recommend!
  • JL
    Jada Lipford
    Nov 4, 2025
    5.0
    Today was my birthday and I happened to go visit lense crafters for a pair of frames. There was a lady there name Tami. Let me tell you. She was so professional and welcoming to work with. She showed me many options of frames. I asked her option and she was very honest and I loved it. When all was said and done. I walked out with not only one pair of glasses. I purchase 2 pair. I would totally send my family and friends to her for a good and welcoming experience. 2 thumbs 👍🏾 to Ms Tami. Can't wait to pick my prescription up from her. 😊
  • EH
    Ed Hollinshead
    Nov 4, 2025
    5.0
    Needed an emergency frame repair today. A very nice lady helped me right away… on my way home in 15 min. No charge BTW! A very nice shop with optometrist on site if you’re thinking of exam and glasses.
  • NR
    Nakhonethong Rasavongseuk
    Oct 20, 2025
    3.0
    The staff and representative Dr.from dna eye group was really good.
  • MF
    Matthew Finn
    Oct 4, 2025
    5.0
    Brian, marco, chase, kim, have all been absolutely amazing people and are super professional. I love you guys!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.