Fry's Pharmacy

Reviews

• BS

  Brenda Shiro

  Feb 9, 2026
  1.0
  Worst pharmacy in the United States of America.Me and my roomate who are disabled have had this place for years I transferred both of our accounts immediately Friday out of there for good.Worst customer service people dont know what they are doing.From the pharmacist and the people who work there.And w a 2.1 review on this place online Frys Corporate should know its horrible.Disrepectful horrible people.Dont call this place your blood pressure will rise and dont use them you will never get crucial deliveries you need even when you order them on time.I think this place would be better off with no pharmacy at all.
• FS

  Felisha Simmons

  Dec 22, 2025
  1.0
  Customer service is the worst here.
• CC

  Cameron

  Dec 14, 2021
  1.0
  Staff is very friendly and helpful IF you can get to speak with them. Just got done waiting for over an hour on the phone and nobody picked up, not even to say "please hold" or anything. Just ringing for over an hour. And the lines in this place sometimes reach 10-15 people long. It's sad because I really don't think it's the pharmacists' fault, they're just extremely understaffed. But at the same time, it's not too hard to pick up a phone and say "please hold". Great service when you're talking to one but getting to that point is like pulling teeth, even when they're on relatively off hours. As an update, I just went in to check on my prescription after being on hold for another hour. I immediately saw a sign that said "due to extreme and extended worker shortages, all prescriptions will take a minimum of FIVE DAYS", even though I was told over the phone two days prior that my prescription would be ready today. I walked up to the counter with my phone still dialing their phone line and asked if they are having issues with their phone line. The woman immediately asked "what that ringing noise was" so I explained it was my phone dialing their phone line as I had been for over 2 hours today. She confirmed that the number I was calling was correct but then pretended like it was the card reader somehow making that noise for the next 30 seconds to avoid having to admit any fault. She then had to have someone else show her how to use a keyboard. I didn't even ask about my prescription, just had her cancel it (and who knows if that even worked). I've seen better work ethic from travelling carnivals. I highly suggest anyone thinking about going here to go to the Walgreen's across the street if their insurance allows; I went there for years and received infinitely better service than here. I'm within walking distance of this location but I will gladly now be driving several miles to a Costco pharmacy to avoid dealing with this again. Worst customer service I've ever seen. Here's a photo of their line backed up into the aisles (about 10-15 people long). It's not an uncommon sight when I do my shopping there.
• DF

  Dave Fuller

  Oct 16, 2020
  2.0
  Dropped off prescriptions at 11am and was told they would definitely be ready at 4pm,. 4 pm arrives and the prescriptions still haven't been filled and that they "should be done in a half hour". Not impressed.

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