AFA Balance & Hearing Institute
The AFA Balance & Hearing Institute located in Mesa, Ariz., officially opened its doors in January 2013. The AFA Balance & Hearing Institute was made possible by a generous start-up donation from the Audiology Foundation of America (AFA) and other supporting partners. Unlike most private practice or retail franchises, the AFA facility is part of a university teaching institution, the Arizona School of Health Sciences at A.T. Still University. The AFA Institute offers a full range of hearing and balance care for patients of all ages, our services include but are not limited to Hearing evaluation, hearing aids, ringing in the ear, (tinnitus) evaluation and treatment, balance & dizziness evaluation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.