Fry's Pharmacy

Reviews

• DE

  Darcie Ecker

  Mar 16, 2026
  1.0
  I used to come here for all of my prescriptions but the customer service has went down hill. The last time I went my daughter’s doctor phoned in a refill for her 3 days prior. I showed up to pick it up and they said, “it’s not ready yet, did you need it?” Umm… yes, I need it or I wouldn’t have requested a refill. And they said give us 30 mins and we can have it ready. Since I drove there with my 3 month old to get it, I had to wait in the car until they were done. But this has happened several times. They don’t actually fill it until you’re standing there asking if it’s ready, DAYS LATER.
• TT

  Truthbetold

  Nov 3, 2025
  1.0
  To say I’m disappointed is an understatement. I placed an order for all of my diabetic meds/supplies a few days ago. I went to pick up my stuff and was told the glucagon had to be ordered. No problem, I’ll be back. I got a call today stating my glucagon was ready. I’m in the process of moving so I went to pick it up. When I got to the drive through window the lady asked me for my name and DOB, I gave it to her and she immediately says “ugh I can’t hear you” I drive a loud Hemi Dodge Ram so I had to yell my name and DOB to her. She the tells me it’s not ready till 4pm. We just got our shipment in. So I said well the why did someone call me? She decided to argue with me the whole time rolling her eyes. I start getting frustrated bc I’m getting ready to move out of state and that’s why I was there to pick it up since they had called to say it was ready. She then tells me “well if I can get back there maybe it would be done” so I said ok go ahead and I’ll wait here. She comes back with the glucagon not even 3 mins later and says it’s $249.00 to which i asked “did you not run it through my insurance” her response “well your insurance only covers it certain amount of times in the year” so I asked her for a paper copy with my name and DOB stating that so I could call my insurance and ask why. She said ok left and never came back. Another young lady super nice came to the window and said she would check. I told her I’ve never ever had this problem. She did a few taps on the keyboard and then said.. oh it must’ve gotten stuck in queue but it went through. Here’s the thing, if someone who doesn’t know how to speak up doesn’t say anything and pays just to be able to get their meds.. what happens to that money? Also, the lady who was completely rude to me was an older chubby lady with long hair. Good thing I won’t have to deal with her anymore. As far as anyone else in that store, they have always been nice and efficient.
• MM

  Mahmoud Moghaddami

  Aug 6, 2023
  1.0
  I am a prescriber and former customer of Fry's. I stopped my relationship with Frys' pharmacy long time ago, since things would never go right and I also stopped sending my patient's medications to the pharmacy and advised them to try different pharmacy. However I decided to give them a try, one more time yesterday. My medication was filled with wrong dose and in a minute, when i returned to the pharmacy and informed them that it was filled wrong, all I was told is " sorry, we can not accept the medication since it left the pharmacy. This is our policy". Wrong dosage and pharmacy not accepting the return? fine but that does not mean that I have to pay for the wrong dose. Called the store supervisor and I was on hold for 30 minutes and did not get anyone on the phone. The person answered the call, stated " Sorry, we are very busy". Still waiting for the supervisor to call back. Take my advice and do not fill your Rx at Fry's. They are understaffed and many errors happen under the pressure. I am going to dispute the charge of $86.00 and that was the last time I work with Fry's. They have lost the business with me and possibly many of my patients.
• LL

  L

  Jul 31, 2023
  1.0
  This pharmacy does nothing but screw prescriptions up. They are rude and inconsiderate.
• MC

  Mo Casorla

  Dec 30, 2016
  4.0
  Surprised to find out they actually have a drive thru and there's hardly any waits. Staff is knowledgeable and is easy to get your prescriptions filled here.

Frequently Asked Questions About Fry's Pharmacy