Fry's Pharmacy

Reviews

• MT

  Marie Twyman

  Oct 8, 2025
  1.0
  This pharmacy does NOT have any structure and can’t even been honest when they make a mistake! This has nothing to do with being busy… this is lack of organization. Be honest and say, “we FORGOT to fill your prescription when the shipment arrived 2 days ago.” Even though they called me twice to make sure I was okay waiting 3 days for the delivery of the medication which will arrive on Monday. It is now 2 days later, and I pay for a uber to go pick up the prescription and they said, “oh we are running behind and it won’t be ready until tonight.” It is a CASH pay prescription for my DOG that he needs for his heart failure. I walked into the pharmacy 6 days ago with a hard paper prescription, and the medication arrived to your store 2 days ago. This is a clear case of there NOT having proper processes in place to make sure prescriptions get filled once shipment arrives. And if someone would have just been honest, I wouldn’t be so upset. In profession, I work closely with pharmacy services for years so I know how it is supposed to be ran and I hate being lied to. Please put a process in place to ensure prescriptions are FILLED after you receive the shipment! And if you can’t do that, then tell your customers to call and remind you that it needs to be filled. Do NOT lie to your customers. We are all human and understand mistakes happen, but honesty is always appreciated over excuses! And when I called to try and handle this with the pharmacy before leaving this review, I was confronted with lies, excuses, and passive aggressive tone by the young lady on the phone. Just be honest and pretend to care that you are even interested in feedback to improve this process so it doesn’t happen to others.
• KD

  Kayleah Davis

  Sep 27, 2025
  5.0
  I had a good experience each time. I can always get ahold of someone during business hours. If I have questions they answer them.All the staff has been very kind, respectful, professional and courteous. I usually feel like a fool, if I don’t understand something,and there they didn’t make me feel dumb or uncomfortable about asking. It was a pleasant experience each time.
• IK

  ILLA KRASNICK

  Jul 17, 2025
  5.0
  Best Pharmacists and employees at this Frys ever!!!
• MJ

  Michaela Jackson

  Jun 27, 2025
  5.0
  This pharmacy is great. The staff here really do a great job. They are always friendly and get my scripts ready in a timely manner.
• ED

  E. Duff

  Jun 9, 2025
  1.0
  Awful experience. My daughter recently had an eye injury and we went to this pharmacy to get her prescription filled. The tech told us it would be 20-30 min when we got there so we decided to wait because we needed the prescription that day. They made us wait over an hour while my daughter sat crying the entire time in pain. We were the only people waiting and only 3 people visited the pharmacy in that entire time so they weren't swamped and busy. Both techs were rude and one of them didn't appear to be doing anything for a good chunk of the time we were waiting. If we had gone to Walmart like I usually do they would have had our stuff within 10 minutes and they're A LOT busier than this place. We will not be coming here again, I would rather make the drive to somewhere else.

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