Fry's Pharmacy

Reviews

• TT

  Truthbetold

  Nov 3, 2025
  1.0
  To say I’m disappointed is an understatement. I placed an order for all of my diabetic meds/supplies a few days ago. I went to pick up my stuff and was told the glucagon had to be ordered. No problem, I’ll be back. I got a call today stating my glucagon was ready. I’m in the process of moving so I went to pick it up. When I got to the drive through window the lady asked me for my name and DOB, I gave it to her and she immediately says “ugh I can’t hear you” I drive a loud Hemi Dodge Ram so I had to yell my name and DOB to her. She the tells me it’s not ready till 4pm. We just got our shipment in. So I said well the why did someone call me? She decided to argue with me the whole time rolling her eyes. I start getting frustrated bc I’m getting ready to move out of state and that’s why I was there to pick it up since they had called to say it was ready. She then tells me “well if I can get back there maybe it would be done” so I said ok go ahead and I’ll wait here. She comes back with the glucagon not even 3 mins later and says it’s $249.00 to which i asked “did you not run it through my insurance” her response “well your insurance only covers it certain amount of times in the year” so I asked her for a paper copy with my name and DOB stating that so I could call my insurance and ask why. She said ok left and never came back. Another young lady super nice came to the window and said she would check. I told her I’ve never ever had this problem. She did a few taps on the keyboard and then said.. oh it must’ve gotten stuck in queue but it went through. Here’s the thing, if someone who doesn’t know how to speak up doesn’t say anything and pays just to be able to get their meds.. what happens to that money? Also, the lady who was completely rude to me was an older chubby lady with long hair. Good thing I won’t have to deal with her anymore. As far as anyone else in that store, they have always been nice and efficient.
• BS

  Brenda Salas

  Jan 31, 2023
  1.0
  Super mal servicio te dicen que estarán listas en cierto tiempo te vas y vuelves a recoger y te informan que no están listas que hay que esperar hasta mañana super mal servicio porque si uno va por el medicamento es porque lo ocupa y los empleados como si nada 👎 es mejor cambiarse de farmacia.
• KJ

  Kenneth W Franklin Jr

  Aug 27, 2020
  5.0
  Everyone was nice and helpful. They acknowledge you right away. Provided great service.
• ET

  E Tinder

  Mar 21, 2019
  5.0
  Just got remolded and looks amazing. Also extremely large and is a one stop shop.
• KW

  Kyle Wilson

  Sep 6, 2018
  1.0
  Biggest joke of a pharmacy. They have a history of not having medications in stock that other frys do, won't call you and tell you that, but rather wait until you come to pick it up hours later. Secondly, for items as easy as augmenten or kids antibiotics, which typically come pre packaged (kids just ad water). Mind you, a lot of antibiotics such as z packs and others don't need to be counted out, yet it will still take an hour plus for them to throw the sealed bottle in a bag. Edited 09/11/18, also in a pinch sent my meds here for a sinus infection today... standard antibiotics. Gave them 2 hours, went through drive through, and guess what... different tech, same answer.. "oh we just got the rx." Mind you, this was sent from a different doctor than my kids . "We just got the prescription in," is their crutch for "we are habitually behind."

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