Target Optical

Reviews

• LV

  Lori Villegas-Murphy

  1 day ago
  5.0
  I was very satisfied with the physicians explanations of my eye exam and the staff that helped me get my glasses. Everybody seems so friendly and really listened to what I wanted.
• AV

  Aidian Vielma

  2 days ago
  5.0
  Went in for an eye exam and left with a year supply of contacts and an overall great experience . Will definitely be back for my eye glasses!
• LC

  leonard cuellar

  3 days ago
  5.0
  Everyone was very helpful Alexis did a wonderful job helping me pick new reading glasses and frames and explaining cost and insurance.
• LT

  la tortise

  5 days ago
  1.0
  Didn’t even make it to having appt just popped in to ask an associate what the widest frame they had in stock. There were 3 associates there one was leaving and other was At register and the older looking one I mistakenly approached to ask at the desk. The associate appearance was unapproachable no smile or charm to say good evening to even look up and acknowledge. I posed the question of what was widest frame size they. Immediately told that there’s no sizes and got defensive and acted like I was uneducated in regards to glasses mind you glasses are not one size fits all. Glasses do have sizing but I wasn’t gonna argue with someone who doesn’t have time of day for patient/customer. First of all I’ve been wearing glasses for 20 years and I have never had any issues asking an office if they had wide frames. The whole interaction was very unprofessional to be frank I get the fact it’s end of day and she was probably tired but doesn’t give her a pass to be rude and condescending. I can easily say every time I get glasses even with insurance I spend about 300-500 and don’t mind it but to sit there and act like I’m some sort of inconvenience to her was downright disrespectful. Instead of arguing with her I gave up walked away and probably won’t come back especially not to someone who acts like they ain’t got any common sense especially being old enough to understand how basic communication skills for a business setting operate. I think I will opt to go back to the target optical in phoenix although this store is closer but won’t have to deal with that rude old bat. This is definitely a missed opportunity for her as customer service is engraved in the job role she is in and well if she doesn’t like her job maybe different accommodations can be made for her as this role obviously does not suit her nonexistent talents of customer service.
• AM

  Autumn M

  Jan 3, 2026
  1.0
  Originally had an appointment for 12:45 called in and asked if they had anything earlier. They said yes, come on in and we’ll get you going. Arrived at 11:55 wasn’t seen until 12:50. Was in the exam room with the doctor for 5 minutes. The office is filthy, the staff is not friendly and the Optometrist wrote the prescription for the trial contacts, rather than the ones I asked for. The staff at the front stated the contacts I wanted weren’t for astigmatism. They clearly say toric on them. Almost 2 hours later for a 5 minute appointment. Didn’t even ask me if I wanted to order contacts or glasses. Terrible customer service!

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