Planet Fitness

4.7
201 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
4414 W Cactus Rd, Glendale, AZ
85304, United States

Hours

Reviews

4.7
201 reviews
5 stars
177
4 stars
10
3 stars
4
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is frequently praised for its cleanliness, with many customers noting that the facilities, equipment, and restrooms are well-maintained.

Staff Friendliness

Customers consistently highlight the friendly and helpful nature of the staff, with specific mentions of individual employees who enhance the gym experience.

Equipment Availability

Many reviews mention that the gym is rarely crowded, allowing members to access equipment without waiting.

Management Issues

Some customers express dissatisfaction with recent management changes, citing a decline in service quality and cleanliness since the new manager took over.

Customer Trust Concerns

There are serious concerns regarding unauthorized charges to customer accounts, leading to feelings of distrust towards the gym's handling of personal information.
  • RC
    Reid Cline
    Nov 8, 2025
    5.0
    This gym is the best and Michael keeps it spotless.
  • ZF
    Zak Frankel
    Sep 11, 2025
    1.0
    Just found out the employees at this Planet Fitness has been charging energy drinks to my account. There is a way they can use your CC on file to make purchases in-store for themselves. There is an automatic email receipt but there is a way to disable it I guess . They forgot to do that this morning. I got a receipt for something I didn’t purchase. Their explanation “huh…that’s not supposed to happen” . Did some digging and its happened 5 times since May. Its not the money (its not a lot) its the fact that employees can access my CC and use it whenever. There is a trust that is extended to business when it comes to automatic payments for things like membership. We are customers is what it comes down to. This fraud and i would guess by the complacency this is happening to other members. Watch out !
  • GG
    Gina
    Jul 31, 2025
    5.0
    All around very clean. From the machines to showers and lockers. Staff is great.
  • MS
    Melanie Stearns
    Jul 28, 2025
    5.0
    I go out of my way to come to this gym. Never crowded and very nice and clean. :) Definitely recommend 👍
  • TC
    Tiffany Conley
    Jul 27, 2025
    2.0
    I overheard the bigger woman at the front desk talking shit about a guest who was exercising, to another guest . This made me feel very uncomfortable, and as a result, I will be canceling my membership.

Frequently Asked Questions About Planet Fitness

What are the opening hours of Planet Fitness in Glendale (Cactus), AZ?

Planet Fitness is open Monday to Friday from 4:00 AM to 10:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Where is Planet Fitness located in Glendale?

Planet Fitness is located at 4414 W Cactus Rd, Glendale, AZ 85304, USA.