LensCrafters

4.5
350 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7650 W Bell Road, Glendale, AZ
85308-8616, United States

Hours

Reviews

4.5
350 reviews
5 stars
292
4 stars
14
3 stars
7
2 stars
4
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, with many customers praising individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service and efficient processes, from eye exams to selecting and fitting glasses.

Product Quality

The selection of frames and overall quality of products received positive feedback, with many customers expressing satisfaction with their purchases.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding order issues and customer service failures, particularly in communication and follow-up.

Store Environment

The store is described as clean and welcoming, contributing to a pleasant shopping experience.
  • DH
    Deborah Husted
    Nov 15, 2025
    5.0
    All store staff at this location are helpful and friendly. They take as long as needed to help you, and are always positive.
  • RH
    Rusty Humphries
    Nov 10, 2025
    5.0
    Fast, the prices were fair, and everyone was easy to work with.
  • FF
    Footy
    Nov 3, 2025
    5.0
    Thank you Dina for your excellent help arranging new glasses and sunglasses for me. I appreciated your suggestions concerning frames and pricing. I spent less money than if I had ordered online glasses, and the fact you checked the fit of both pair means I won’t be disappointed later. My sunglasses should be in any day now and I can’t wait. Many thanks!
  • AW
    Alison Wamsley
    Oct 25, 2025
    5.0
    I’ve purchased my glasses here for years. Today’s experience was as it’s always been - efficient and pleasant. Rachel helped me right away and I was out of the store in a reasonable amount of time with 2 new pairs of glasses ordered.
  • YH
    Yamilette Holschlag
    Oct 23, 2025
    5.0
    Cass was extremely knowledgeable and helpful in my decision to take the glasses I wanted. When I came back to purchase them someone else helped me. I want to make sure she gets the credit as she spent time answering all my questions.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.