Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker SanTan Village
2162 E. Williams Field Rd., Gilbert, AZ
85295, United States
Hours
Reviews
4.8
207 reviews
5 stars
193
4 stars
4
3 stars1
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their attentiveness and willingness to assist without being pushy.
Product Quality
Many reviews noted the great selection of stylish frames at reasonable prices, with several customers expressing satisfaction with their purchases.
Eye Exam Experience
The optometrists received high marks for thoroughness and professionalism, with customers appreciating the detailed explanations and care provided during eye exams.
Mixed Experiences
While most feedback was positive, some customers reported issues with customer service, particularly regarding insurance handling and communication.
Store Environment
The store atmosphere was described as clean, organized, and welcoming, contributing to a pleasant shopping experience.
- CCConley5 days ago5.0The entire experience with WP was great! I truly believe I am paying less than I would with an in-network provider!
- NNNavydoc8892Jan 1, 20265.0Warby Parker located at San Tan Village, AZ is a fantastic location for all optical needs - we had the very distinct pleasure of meeting Kelly, who was extremely knowledgeable, very friendly and actually made the process enjoyable!
- TRTiffany RobinsonJan 1, 20265.0Good selection of stylish frames and friendly employees. The assessment tools made the exam so much easier than my prior one at another company.
- CNClaire NDec 31, 20255.0I’ve been in a few times, everyone is always attentive, and not pushy. David was very helpful today.
- RWRita WrightDec 30, 20255.0Everyone was very friendly, we had space and time to look around. The store was not crowded. The woman who helped us was nice enough to help adjust my old eyeglasses. Had my last pair of WB RX glasses for nearly eight years and never had issue with this brand. Also, the price is especially reasonable.
Frequently Asked Questions About Warby Parker SanTan Village
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What types of eyewear products does Warby Parker SanTan Village offer?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and various types of frames including acetate, wire, metal, and more.
Do I need to bring anything for my eye exam or eyewear purchase?
Just your eyes! If purchasing prescription eyewear or contacts, bring your current prescription (digital or physical). Bring your FSA or HSA card if you plan to use it. You can also browse without a prescription or book an eye exam at the store.
Does Warby Parker SanTan Village accept vision insurance?
Yes, they are in-network with several major insurance carriers and also assist with out-of-network benefits. Coverage varies by location and plan.
Are there any services for optical measurement and frame adjustments?
Yes, the store provides optical measurements and an optician is available for frame adjustments. Complimentary lifetime adjustments are offered for all Warby Parker frames.
What is Warby Parker SanTan Village's return and exchange policy?
They offer a 30-day hassle-free return or exchange policy on eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened and in original packaging.
Are gift cards available at Warby Parker SanTan Village?
Yes, physical gift cards are available for purchase online and in-store. E-gift cards are also offered for instant delivery.
What are the store hours for Warby Parker SanTan Village?
They are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Warby Parker SanTan Village accessible for wheelchair users?
Yes, they have wheelchair accessible entrances and parking, and offer in-store shopping with accommodations.
What nearby places can I visit before or after shopping at Warby Parker SanTan Village?
You can visit San Tan Mountain Regional Park for outdoor activities, or shop at nearby stores like Bath & Body Works and Victoria's Secret located in SanTan Village.
How can nearby stores at SanTan Village complement my visit to Warby Parker?
After your eyewear shopping at Warby Parker, you might enjoy visiting nearby cosmetic stores like Lush Cosmetics or Bath & Body Works for beauty products, or stop by Verizon Authorized Retailer – TCC if you need mobile phone services.