Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker SanTan Village
2162 E. Williams Field Rd., Gilbert, AZ
85295, United States
Hours
Reviews
4.8
191 reviews
5 stars
178
4 stars
3
3 stars1
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, knowledgeable, and helpful staff, highlighting their positive interactions during the purchasing process.
Product Selection
The store offers a wide variety of stylish frames and lenses at reasonable prices, which customers found appealing.
Mixed Experiences
While many reviews were positive, some customers reported issues with customer service, particularly regarding insurance claims and communication.
Overall Satisfaction
Most customers expressed high satisfaction with their experiences, recommending the store for its efficient service and quality products.
Store Environment
The store was frequently described as clean, organized, and welcoming, contributing to a pleasant shopping experience.
- MMMike5 days ago5.0Best eye exam and customer service I’ve ever experienced updating my eye prescription and buying new glasses. 15 years wearing eye glasses and this is now the only place I’ll go for yearly exam and eyeglasses purchase. Dr Lee the Optometrist performed the best thorough eye exam ever. Dr Lee took the time to ask and answer questions, did not hurry through the exam. Corrected my vision better than any other Dr I’ve seen in 15 years. Kelly the sales team member helped me pick out great frames and lens options to best suit my needs. Go to Warby Parker! Incredible staff focused on customer service AND their pricing is great!
- GTGail TavaresNov 16, 20255.0The staff and optometrist are friendly, knowledgeable, professional, and helpful. They are truly engaged and listen. They offer great suggestions based on what you tell them you care about. The optometrist is knowledgeable, professional, and is so friendly! She clearly explains all the exams.
- APAnnie PlogmanNov 13, 20255.0⭐️⭐️⭐️⭐️⭐️ Rave Review for Warby Parker I had such a fantastic experience at Warby Parker! I came in to get my current glasses adjusted, and the staff was incredibly kind, patient, and knowledgeable. They not only made my old pair fit perfectly again but also helped me find two new pairs that I absolutely love! The employees took the time to really listen to what I was looking for — especially my need for frames that fit a narrow face and low nose bridge. They brought out several options, gave honest feedback, and made the whole process fun and stress-free. Both pairs fit perfectly — comfortable, stylish, and flattering — which has always been a challenge for me to find elsewhere. The customer service, attention to detail, and overall vibe of the store made the entire experience outstanding. If you’re looking for quality frames, personalized service, and people who truly care about helping you look and feel your best, Warby Parker is the place to go. I can’t recommend them enough! 👓💙
- KSKristien StevensonNov 8, 20255.0Great selection of frames & very reasonable prices. The staff was so helpful & friendly. No pressure - just quality help. Definitely recommend if you need new glasses or sunglasses.
- SRSonja RoachNov 7, 20255.0Val, was the most understanding. She really took the time to listen to what my concerns and needs were for my face. This was the first time getting glasses and it was one of the best experiences I've ever had and received. You can tell she really enjoys what she does as she's so helpful with full of knowledge and information when I had lots of questions. I hope more people get to experience this beautiful visit that I did
Frequently Asked Questions About Warby Parker SanTan Village
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What types of eyewear products does Warby Parker SanTan Village offer?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and various types of frames including acetate, wire, metal, and more.
Do I need to bring anything for my eye exam or eyewear purchase?
Just your eyes! If purchasing prescription eyewear or contacts, bring your current prescription (digital or physical). Bring your FSA or HSA card if you plan to use it. You can also browse without a prescription or book an eye exam at the store.
Does Warby Parker SanTan Village accept vision insurance?
Yes, they are in-network with several major insurance carriers and also assist with out-of-network benefits. Coverage varies by location and plan.
Are there any services for optical measurement and frame adjustments?
Yes, the store provides optical measurements and an optician is available for frame adjustments. Complimentary lifetime adjustments are offered for all Warby Parker frames.
What is Warby Parker SanTan Village's return and exchange policy?
They offer a 30-day hassle-free return or exchange policy on eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened and in original packaging.
Are gift cards available at Warby Parker SanTan Village?
Yes, physical gift cards are available for purchase online and in-store. E-gift cards are also offered for instant delivery.
What are the store hours for Warby Parker SanTan Village?
They are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Warby Parker SanTan Village accessible for wheelchair users?
Yes, they have wheelchair accessible entrances and parking, and offer in-store shopping with accommodations.
What nearby places can I visit before or after shopping at Warby Parker SanTan Village?
You can visit San Tan Mountain Regional Park for outdoor activities, or shop at nearby stores like Bath & Body Works and Victoria's Secret located in SanTan Village.
How can nearby stores at SanTan Village complement my visit to Warby Parker?
After your eyewear shopping at Warby Parker, you might enjoy visiting nearby cosmetic stores like Lush Cosmetics or Bath & Body Works for beauty products, or stop by Verizon Authorized Retailer – TCC if you need mobile phone services.