Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
479 reviews
5 stars
442
4 stars4
3 stars1
2 stars7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional, friendly, and helpful service.
Knowledgeable Staff
Many reviews highlighted the expertise and attentiveness of the staff, particularly during eye exams and frame selection.
Repair Services
The store received positive feedback for quick and efficient repair services, often provided free of charge.
Mixed Experiences
While most reviews were positive, there were some complaints regarding delays in lens orders and issues with prescriptions.
- PYPeri YoungJan 5, 20265.0Last week, I went for my eye exam and had the pleasure of working with Anthony Casciano while selecting my new prescription. He was kind, caring, and knowledgeable, and helped me find the best deal within my budget. I am truly thankful for his patience and assistance.
- ANAokii NatsukiJan 1, 20265.0“I had my yearly eye exam with Dr. Labroff at LensCrafters, and it was an amazing experience! Everyone was incredibly helpful, kind, and welcoming. My family and I have been coming here for years, and it’s always consistently excellent. My visit went so smoothly. Sheena at the doctor’s office was absolutely wonderful—so polite, professional, and caring. Jena has been helping me with my glasses for a long time, and she is truly the best—extremely knowledgeable, patient, and always so helpful. Thank you to the entire team for another fantastic visit. I truly appreciate you all!” 🌟👓
- SSSusan ShawDec 16, 20255.0Every time I shop at LensCrafters in San Tan Village I receive excellent customer service.
- ABApril BatesDec 16, 20255.0Arrived today to pick up my frames; Barrett was beyond helpful, attentive & incredibly knowledgeable. Impeccable Customer Service. Thanks Barrett!
- DMDave MDec 12, 20255.0Anthony, store manager, was extremely helpful and made sure I got the best deal when would have been easier to get me to pay more. Excellent experience!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at San Tan Village provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What designer eyewear brands are available at LensCrafters in Gilbert, AZ?
They carry designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many others.
Does LensCrafters accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at 2174 E Williams Field Rd?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters in Gilbert?
You can schedule your eye exam online at their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5227&storeId=10851
Does this LensCrafters location offer in-store pickup?
Yes, LensCrafters at San Tan Village offers in-store pickup for eyewear products.
What types of lenses and eyewear products can I find at LensCrafters?
They offer High Definition Lenses, Anti-reflective Lenses, Polarized Lenses, traditional lenses, eyeglasses, sunglasses, and frames.
Are there nearby optometry services or eye care centers close to LensCrafters?
Yes, San Tan Village Eye Care, another optometrist and health medical provider, is located nearby for additional eye care services.
What nearby amenities can I visit before or after my appointment at LensCrafters?
You can visit nearby places like Top Fuel Espresso for coffee, See's Candies for sweets, or check out shopping at Purple - SanTan Village or Build-A-Bear Workshop.
Are there pet services or family-friendly places near LensCrafters San Tan Village?
Yes, places like Puppies N Love (pet services) and Kids Play Area @ San Tan Mall (playground) are nearby, great for pets and families during your visit.