LensCrafters

4.7
471 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2174 E Williams Field Rd, Gilbert, AZ
85295-0748, United States

Hours

Reviews

4.7
471 reviews
5 stars
434
4 stars
4
3 stars
1
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, often going above and beyond to assist with their needs.

Eye Exams

The eye exams received positive feedback for being thorough and informative, with doctors taking the time to explain results and answer questions.

Product Selection

Customers appreciated the good selection of frames and lenses available, noting that the store had options that met their preferences.

Repair Services

The repair services were highlighted as quick and efficient, with several customers expressing gratitude for prompt assistance with fixing their glasses.

Mixed Experiences

While many reviews were positive, there were some negative experiences related to prescription accuracy and customer service, indicating inconsistency in service quality.
  • MS
    Maria Stamper
    Nov 10, 2025
    1.0
    I’m trying to get an eye exam because I have an injury. I made an appointment at this location, but they told me that my vision insurance won’t cover my issue because it’s more medical. However, they don’t accept medical insurance, so I’ll have to pay out of pocket. This place is a scam!!
  • CH
    Crystallyn Herzfeld
    Oct 31, 2025
    5.0
    I love this location! From the doctor's office to the store staff, everything is exceptional. Great customer service and their patience and willingness to help is top notch! Shout out to Ashley and Anthony.
  • CD
    Cam Davis
    Oct 18, 2025
    5.0
    A Good place to get glasses
  • AL
    Andrew Lee
    Oct 5, 2025
    5.0
    Craig went above and beyond to repair my dad's sunglasses. It was such an easy and painless experience at Lenscrafters. Thanks Craig!
  • KB
    Kara Bruzan
    Oct 1, 2025
    5.0
    Craig went above and beyond to help me replace a pair of Ray-Ban Meta glasses. His attentiveness, patience, and genuine care made the whole process smooth and stress-free. I truly appreciated the excellent service!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.