Safeway Pharmacy

Reviews

• BL

  brandon leclair

  Mar 4, 2025
  1.0
  I was told to come by in 1 hour. When I arrived to pick up my meds they said they couldn't help me cause they close for lunch in 5 minutes. I only needed one prescription and there was no line. I am from Ash Fork and now I have to wait in my truck another 30 after I've already been waiting an hour when they could have simply rung me up and still go to lunch on time. And of course when I go back 15 minutes before they're open now there's a line. Also the technician i talked to was the rudest pharmacy tech I've ever dealt with.
• CS

  Chris Sabatino

  Oct 26, 2023
  1.0
  Not sure why I put up with the confusion, chaos, and stress over the past year but I’m finally switching from Safeway Pharmacy to another. In addition to 25 previous debacle’s, I called Safeway four days ago inquiring why I only received a text regarding one medication renewal when two of them were due to be renewed. I was told that one of them is on back order for “a few days“ I stated that this was OK because I plan on picking them both up in about three days. They said that should be fine. I arrived there this evening only to have one prescription ready for me and when I asked where the other one was; I was told that, not only has it been on back order, but that they have not received any shipments of this medication for “several months”! I’m a nurse and they have a responsibility to all patients to disclose any medication shipment or supply issues so patients can make other arrangements or speak to their doctor regarding other options. This is negligence and incompetence. I also believe that it was intentionally done so that I did not go to another pharmacy for this medication. When I very calmly told the tech in the pharmacy that I should have been made aware of this supply back order issue, she said “well now you know”. No customer service or sense of patient safety. Unprofessional and horrible.
• DW

  DeeDee W

  Jul 31, 2019
  1.0
  If I could give this pharmacy a ZERO that is what it would be. Unfortunately my insurance goes through this pharmacy and it is so difficult, only once did they not screw up my order. I have to ask my Doctors to resend my orders twice because somehow they never receive them. 3/4 of the time I pick up my medication, they do not have it and walk all over the place to try to find it. I have been given the wrong medication twice. So here once again my Doctor faxed over the order and they do not have it. I had to call my Doctor to resend the order. It is always a struggle to receive my medication. I have complained to Corporate and the woman in charge of Pharmacy went off on me. So, that was not a option. THIS IS THE WORST PHARMACY I have ever encountered
• VJ

  Valerie Jensen

  Jul 20, 2019
  5.0
  22 years of Excellent service and friendships.

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