LensCrafters

4.6
402 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3111 W Chandler Blvd, Chandler, AZ
85226-5085, United States

Hours

Reviews

4.6
402 reviews
5 stars
362
4 stars
4
3 stars
2
2 stars
3
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like Mauricio, Edwina, and Dr. Patel for their exceptional service.

Expertise

Customers appreciated the knowledgeable staff who provided thorough explanations of products and options, ensuring they made informed decisions about their eyewear.

Efficiency

Many reviews noted the quick service and ability to receive glasses on the same day, contributing to a positive overall experience.

Mixed Experiences

While most feedback was positive, there were some complaints regarding appointment scheduling issues and dissatisfaction with specific services, indicating room for improvement.

Product Selection

Customers expressed satisfaction with the variety of frames and lenses available, often mentioning the quality and style of the eyewear.
  • NW
    Nick W
    Nov 12, 2025
    5.0
    Dr Nez was easy to talk to and explained things well. Brainard did an excellent job maximizing the options of my glasses to fit them into my budget.
  • BH
    Breeana Horowitz
    Oct 17, 2025
    5.0
    Staff on both ends are amazing. Edwina is a true gem . I’ve been coming to here for 4+ years for a reason
  • EC
    Ellen Chaponis
    Oct 9, 2025
    5.0
    My clerk was super helpful and got me the best value for my money. Today I went back and switched the pair of glasses I got originally. Edwina was so helpful, patient and wow she really knows her job! I was extremely impressed! Thank you so much!
  • SF
    Selena Flowers
    Sep 27, 2025
    5.0
    The Chandler team never disappoints. Thank you Jason for the great customer service today! And thank you Chandler Lens Crafters and Dr Patels team for servicing my family for 15+ years!
  • JH
    Joe Harris
    Sep 15, 2025
    5.0
    Liberty and Edwina helped me with my existing lenses and frames. They were VERY knowledgeable regarding my new pair of glasses and were SO professional! It is extremely comforting to have a place come to when I need glasses! Thank you Lense Crafters!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.