Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
407 reviews
5 stars
368
4 stars4
3 stars2
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Mauricio, Edwina, and Brainard.
Expertise
The staff, including doctors and sales associates, were noted for their professionalism and thoroughness in explaining options and providing personalized recommendations.
Efficiency
Many reviews highlighted the quick service, including same-day glasses and minimal wait times for appointments, contributing to a positive overall experience.
Long-term Loyalty
Several customers expressed long-term loyalty to the store, citing consistent high-quality service over many years.
Mixed Experiences
A few reviews mentioned negative experiences, including issues with appointments and customer service, indicating some inconsistency in service quality.
- SSSarahDec 31, 20255.0I really appreciated that Dr Freese took the time to get an accurate health history and really listened to me. Also want to shout out Gigi (spelling?) who helped me pick out my frames and select lenses. She went way above and beyond in helping me find fun frames, figure out the best deal with my insurance, and in helping me figure out that I could get a great 2nd pair too!
- SBStarletta BrownDec 30, 20255.0The store manager and longtime staff are the best!! Helpful and treat you like family. Will continue to enjoy going there for glasses and assistance.
- EBelizabeth balbuenaDec 26, 20255.0Friendly and the doctor is awesome 👌
- CGChris GreenDec 13, 20255.0I just stopped in LensCrafters at Chandler Mall. They took such great care of me. Liberty was amazing and answered all my questions. I had such a great experience. Thank you for your help LensCrafters team!
- TTTodd TCEDec 8, 20255.0I've been going in there since about day one. My wife as well. Customer service there has always been beyond expectations. People are helpful and friendly. Not pushy or rude. Not necessarily the least expensive option but worth the extras. Good job people 👍👍 Props to Liberty are due😀
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Chandler offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Ray-Ban Meta.
What are the store hours for LensCrafters at Chandler Fashion Center?
LensCrafters is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
How can I schedule an eye exam at this LensCrafters location?
You can schedule your eye exam online using their scheduling link or visit their website to book an appointment.
What payment options are available at LensCrafters Chandler?
They accept various payment methods including American Express, Mastercard, Visa, Discover, Apple Pay, Android Pay, cash, and checks.
Are contact lens fittings offered at LensCrafters Chandler?
Yes, comprehensive eye exams include contact lens evaluations and fittings with an additional fee for contact lens patients.
Is LensCrafters Chandler accessible for wheelchair users?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What are some nearby restaurants customers can visit before or after their appointment at LensCrafters Chandler?
Nearby restaurants include Wildflower, The Cheesecake Factory, and Auntie Anne's Pretzels at Chandler Fashion Center, perfect for a meal or snack around your appointment.
Are there other eyewear and optometrist options near LensCrafters Chandler?
Yes, nearby eye care options include DNA Eye Group which provides optometry and eye care services.
What shopping options are available near LensCrafters in Chandler Fashion Center?
Nearby shopping includes Macy's, Dillard's department stores, Shoe Palace, and Toy Temple Chandler among others, making it convenient to combine eyewear shopping with other retail needs.