Diaz Optometry is the local eye doctor to see for all of your Optometry needs in Chandler, AZ. From contact lens examinations to contact lens fittings to general eye care, Diaz Optometry will help diagnose, treat, and assess your overall health—and how it affects your eyes. Busy? We offer online, walk-in, and same day exams to fit your schedule. Diaz Optometry also accepts many insurance carriers and discount plans. Come visit our office at 3425 W Frye Rd and schedule an eye exam today!
Dr. Diaz is consistently praised for his professionalism, thoroughness, and ability to explain procedures clearly.
Customer Service
While many customers appreciate the friendly and helpful staff, there are some complaints about rudeness and dismissiveness from certain team members.
Product Availability
Several customers expressed disappointment with the limited inventory of contact lenses and eyewear options.
Efficiency
Most reviews highlight the quick and efficient service, with many patients noting short wait times and streamlined processes.
NT
Nasser Tadayon
Dec 17, 2025
5.0
Good place for eye exam
SS
Sandra Smith
Dec 17, 2025
1.0
I am writing to provide feedback on my recent experience at your practice on Sat 12/13/2025. My goal in providing this feedback is to help you improve the patient experience for others.
I was disappointed with the limited inventory of contact lenses available in the office. This made it difficult to find a product that fit my needs and preferences. I was sent home with 5 pairs of contact lenses not enough for 2 weeks. I was informed that they didn’t have it in stock, and basically didn’t care about my situation. They didn’t have any problem taking my money since I paid out of pocket.
I encountered a lack of professionalism/courtesy from Stephanie at the front desk. Specifically, when I called about the status of my contact lenses the staff member was dismissive and I felt my concerns were not heard and felt that the staff member was not interested in helping me at all.
Overall, I was left feeling frustrated and undervalued as a patient. While the clinical exam was professional, the overall service and product availability did not meet my expectations.
JJ
Jennifer
Dec 4, 2025
5.0
My whole family goes here and we've always had a wonderful experience. It's quick and easy -- and affordable. Dr Diaz takes his time to ensure the right prescription and lens recommendation for each of us.
II
III
Nov 20, 2025
5.0
Very pleasurable Experience! Very patient and thorough! Highly recommended
SF
Shannie Forman
Nov 13, 2025
5.0
I will only go to this location from now on. The service from beginning to end is phenomenal! I called with an emergency and they were so amazing to squeeze me in to get seen right away. They really have a great team all around that makes you feel so welcomed and like they really care about finding what’s best for you. Even as I was sitting down waiting to be called back, I could see the care and time they took to find patients the exact glasses that they like best. Great customer service is so hard to find lately and so getting to have such a great experience was very much appreciated. Thank you guys!
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at Diaz Optometry?
An annual eye exam at Diaz Optometry detects vision and eye health issues, and can also reveal general health problems like diabetes and high blood pressure early for prompt treatment.
What does an eye exam at Diaz Optometry involve?
The eye exam includes comprehensive tests to assess vision and eye health, and the optometrist will discuss the results and determine the correct prescription.
Is a contact lens exam different from a regular eye exam at Diaz Optometry?
Yes, a contact lens exam includes detailed measurements to fit lenses properly, with an additional fee, and requires a prior comprehensive eye exam to ensure eye health.
What services are offered at Diaz Optometry?
Services include digital retinal imaging, walk-in and same day exams, medical eye exams, computer vision care, contact lens fittings and exams, diabetic exams, online scheduling, and pediatric care starting at age 5.
What are the operating hours of Diaz Optometry?
Diaz Optometry is open Monday to Thursday from 10am to 6pm, Friday 10am to 5pm, Saturday 9am to 4pm, and Sunday 12pm to 3pm.
What payment options does Diaz Optometry accept?
Diaz Optometry accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is Diaz Optometry accessible for wheelchair users?
Yes, Diaz Optometry has a wheelchair accessible entrance to accommodate all customers.
How can nearby Starbucks be convenient during a visit to Diaz Optometry?
Customers can enjoy a coffee or smoothie at the nearby Starbucks before or after their eye exam at Diaz Optometry for a pleasant experience.
Are there nearby pharmacies near Diaz Optometry for filling prescriptions?
Yes, CVS Beauty and CVS Pharmacy are nearby, providing convenient access to medications and health products after your eye care visit.
What nearby retail options are available around Diaz Optometry?
Target Chandler West Santan is close by, so you can combine your eye exam with shopping for groceries and other retail needs.