Fry's Pharmacy

Reviews

• DG

  donovan gilbert

  Feb 26, 2026
  1.0
  This pharmacy has been terrible for the entire 12 years I have lived in Avondale, if terrible is an extreme enough word. They continually take my prescription when I drop it off and never do anything with it until I call and ask what is going on and they say they will fill it for me and I can pick them up tomorrow. Always, when I go the next day, they give me 1 or 2 of the 4 prescriptions I have been on for a long time and give some random reason why they didn't fill all of the prescriptions I submitted together. One time I asked them "It has been a week since I dropped them off, why aren't they filled by now?" The person at the window looked at her computer and pointed to it and said "We have 973 prescriptions to fill as of now." Another time I was just disgusted by their customer service so I had a look on my face and the pharmacist looked at my prescription (It was an antidepressant) and said "I don't want you to be depressed." This was completely unprofessional and I was glad that I was in a car and she was in a window because I don't know if I wouldn't have stomped her head. I see my therapist every 3 months and she writes my prescriptions for a 3 month supply until I see her again. They ALWAYS fill it in 3 separate prescriptions so I don't get the full prescription and have to go through hell 3 times rather than just once. Every time I drop off my prescriptions, I ask them to fill them for the full 3 months and they always say that they will make a not of it in the system but that never works. Today, after my visit through the drive through is the time I decided to do this review because my therapist wrote my prescription for .5mg. I have been taking .5mgs of this for years. The first time I tried to pick it up they said it couldn't be filled because they need to confirm something with my doctor. So today I asked them what exactly the hold up was. She looked into it and printed me a copy of the actual prescription sheet and showed me that the doctor had written .50 and because it had a 0 at the end of it they couldn't tell if it was for 50mgs or .5mgs. They needed a clarification from my doctor on which one it was. How in the world would they think that my doctor would write for 50 mgs when I have been taking .5mgs as I said for years? She said "Well, you know... it goes from the doctor to the pharmacy... and we are the last line of defense." Are you kidding me. Now I really do think they are just screwing with me for kicks or something. I told them I am willing to accept the lower quantity and that they didn't need to look into it. I told them I would sign a release stating I accept the lower dosage. They told me they need to know from the doctor. I am moving out of the area on Tuesday so I hope they have it figured out by then. I have a bunch of other crazy stories about their behavior but I don't recall anything right now. I hope this is informative to whoever needs this information. They may treat other really well with respect but not me for whatever reason. I really hope their management reads this and makes some immediate changes or at least correct what is happening.
• EE

  Edgar Enoc

  Oct 30, 2025
  1.0
  This is the worst Frys Pharmacy. They are so slow and they take for granted the customers waiting for long periods of time.
• TM

  Tracy Moton

  Oct 7, 2025
  5.0
  Recently relocated to the area. I called and spoke with Rudy. He made sure I received all of my prescriptions and discounts until I got my new insurance. Rudy is the best!!
• CC

  charlie compton

  Aug 5, 2023
  4.0
  Friendly, hard working staff. Sometimes very busy. Always personal service.

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